Location
North-East London, working from Hugh Cubitt Centre, Islington every Monday with agile working across the estate and local hubs for the rest of the week.

Hours
Full Time

Salary
£48,500 per annum

About the Role
We are recruiting two technically qualified Building Surveyors to join our Repairs Operations team, supporting homes across North-East London. You will play a key role in ensuring our properties are safe, well maintained, and compliant, delivering a high-quality, resident-focused surveying service. This is a varied and hands-on role, ideal for a surveyor who enjoys managing complex casework, working collaboratively, and applying strong technical judgement in a social housing environment.

Your responsibilities will include managing a varied caseload of complex repairs and defects, carrying out technical surveys, inspections, and detailed specifications. You will lead on specialist and statutory cases including damp and mould, disrepair, Environmental Health notices, and Housing Ombudsman enquiries. You will oversee contractor performance using Schedule of Rates (SOR), challenge over-coding, and ensure value-for-money outcomes. Providing clear, professional technical advice and recommendations to residents, colleagues, and stakeholders will be essential.

You will work closely with contractors and internal teams to ensure works are delivered safely, on time, and to standard. Keeping residents informed throughout each case with clear, empathetic, and timely communication is a key part of the role. You will also attend resident forums and support local engagement across North-East London.

We are committed to creating a supportive, inclusive workplace where everyone can thrive, guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

Experience
- Extensive experience in building surveying with strong knowledge of building pathology, preferably within social housing or local authority environments.
- Proven experience managing complex repair or defect cases, including damp and mould and disrepair.
- Experience managing customer relationships and delivering high levels of customer care and satisfaction.
- Experience building strong working relationships with contractors and a range of internal and external stakeholders.
- Experience using M3 NHF Schedule of Rates (Version 8 preferred), including cost control and value-for-money challenge.
- Strong communication, organisation, and IT skills with the ability to explain technical issues clearly to residents.

About you
You are a technically skilled, resident-focused professional who enjoys working collaboratively and taking ownership of complex repair issues. You are proactive, customer-focused, and passionate about delivering high-quality repairs and maintenance.

Qualifications
- Degree in Building Surveying or a similar technical qualification, or HND/HNC in a building or construction-related discipline.
- Basic DBS check is required.
- Ability to work from the Hugh Cubitt Centre (Islington) every Monday, with agile working across the estate or from any local hub as required.
- Right to work in the UK (no visa sponsorship available).