Location
Lambeth North, London (South London area)

Hours
Full Time

Salary
£33,000 per annum

About the Role
We’re recruiting Repairs Inspectors to support the delivery of a high-quality, resident-focused repairs service. These roles are key to improving contractor performance, resolving repairs effectively and helping to drive higher resident satisfaction. As the service continues to evolve, Inspectors will move towards dedicated borough-based patches, allowing for greater local knowledge, consistency and ownership.

As a Repairs Inspector, you’ll be a visible, accountable presence out in our communities. You’ll inspect works, manage post-inspections, support the resolution of complex or escalated repairs and work closely with contractors to ensure high standards are met.

Much of your working day will be spent independently visiting homes and estates, using mobile/PDA technology to document inspections, update systems and manage your cases. You’ll need to be confident in making professional judgements, balancing technical requirements with resident needs.

This role plays a vital part in strengthening contractor management and improving resident outcomes, with positive results already being seen through this way of working.

Key Responsibilities
- Inspect responsive repairs, damp and mould cases, and escalated works
- Complete post-inspections to monitor quality, value for money and resident experience
- Use mobile devices and IT systems to update records, complete reports and manage cases
- Work closely with contractors to challenge performance and drive improvements
- Communicate clearly with residents and colleagues, keeping people informed throughout
- Take ownership of cases from start to finish, ensuring issues are properly resolved
- Raise health and safety concerns and ensure regulatory standards are met

Why Join Us?
- A role with real impact on service quality and resident satisfaction
- Clear regional ownership with opportunities to move into borough-focused patches
- Supportive teams and improving digital systems
- Opportunities to develop your skills as the service continues to grow and evolve

When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Benefits
- 30 days’ annual leave plus bank holidays
- Flexible benefits package including healthcare, dental, and lifestyle discounts
- 4x life assurance
- Ongoing training and development, including qualifications and apprenticeships
- Two additional paid volunteering days each year
- Up to 10% matched pension contribution

Career Progression
This role is designed as a stepping stone into a surveying career. Training opportunities include apprenticeship degrees in Building Surveying or similar technical qualifications (HND/HNC) to help you progress.

Additional Information
- A Basic DBS check is required
- Ability to work two days per week in your local office and be visible in your local region
- Inspections will take place around South London
- Visa sponsorship is not available

Experience
- Experience in social housing, building maintenance or a related property field with an understanding of repairs services
- Knowledge of building pathology and housing repair standards, or the ability to apply technical judgement in a repairs environment
- Understanding of responsive repairs or a genuine interest in developing your career in this area

About You
- Strong organisation and time-management skills with the ability to manage a busy caseload and work independently
- Good communication and IT skills, including confident record-keeping, reporting and use of mobile/PDA systems
- Confidence in handling complaints, escalations and post-inspection processes, maintaining a calm, professional and resident-focused approach
- A working knowledge of health and safety requirements and housing regulations, and how to apply these in practice

Qualifications
- No specific qualifications required, but relevant technical qualifications or willingness to undertake training and apprenticeships are encouraged