Location
Wembley Civic Centre and other locations from time to time

Hours
36 hours per week

Salary
£34,998 - £37,134 per annum inclusive of London weighting

About the Role
Brent Council is seeking two passionate Business Support Officers (Travel Assistance) to make a positive difference to the lives of children and their families. Brent is a vibrant London borough known for its diversity and unique community, spanning both inner and outer London. This is an exciting time to join as the council pursues a wide-ranging transformation agenda to better meet community needs.

In this role, you will provide efficient and professional day-to-day administrative support to the Travel Assistance Team and the Children, Young People and Community Development department. You will ensure the smooth operation of the Access to Education and Travel Assistance service by delivering comprehensive administrative and business support.

This position offers a rewarding opportunity to contribute directly to services that impact children, young people, and families in Brent.

Our Offer to You
- 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
- Very generous employer pension contribution
- Flexible working hours with the opportunity to work from home 2 days per week (laptop provided)
- A wide range of family friendly policies such as parental leave
- Access to affordable parking nearby
- Access to the Zipcar scheme
- Employee Assistance Programme offering free confidential counselling
- Season ticket loan for public transport
- Cycle to work scheme and good onsite facilities
- Access to My Brent Rewards for discounts on big brands, local offers, travel, cinema, and shopping vouchers

Experience
This is a front line and demanding role requiring resilience and a solution-focused approach. Experience in administrative or business support roles is advantageous but not explicitly stated as mandatory.

About You
You will be passionate about delivering excellent outcomes for children, young people, and their families. You should be resilient, solution-focused, and committed to making a positive contribution to Brent’s community services.

Qualifications
Specific qualifications are not detailed; however, a commitment to safeguarding and promoting the welfare of children and young people is essential. The role requires an Enhanced DBS check and other employment clearances due to working with vulnerable groups.