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Harrow

Care Manager – Assertive Outreach (Severe & Multiple Disadvantage)

Harrow Council
Health & Care
Health & Care
£38,952.0/Year
Full-time, Entry Level
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Description

Location
Harrow

Hours
Full Time (hours not specified)

Salary
£38,952 per annum

About the Role
We are recruiting a Care Manager to join a new Adult Social Care–led Assertive Outreach Team, working with adults who are rough sleeping or at imminent risk of rough sleeping, many of whom face multiple disadvantages and significant barriers to engaging with statutory services. This role focuses on practical engagement, assessment support, care coordination and prevention, working alongside a Social Worker within a small, specialist team embedded in the MHLDA Front Door. You will play a key role in building trusted relationships, supporting assessment processes, coordinating care and working alongside partners to prevent the escalation of need and crisis.

Key Responsibilities
- Engage adults experiencing rough sleeping through assertive, relationship‑based outreach.
- Support Care Act assessments by gathering information, building engagement, and coordinating inputs.
- Assist with support planning, service coordination and practical problem‑solving.
- Work closely with Housing, homelessness services, health partners and voluntary sector organisations.
- Support safeguarding processes, including protective planning and follow‑up actions.
- Contribute to early intervention and prevention, reducing repeated A&E attendance and crisis responses.
- Support accurate, timely and person‑centred recording.
- Contribute to system learning and joint working with voluntary sector colleagues.

Why Join Us
Be part of a specialist, prevention‑focused team tackling one of the most complex issues facing Adult Social Care. Work closely with experienced social work colleagues in a supportive environment. Make a real difference by helping people access care earlier and avoid a crisis. Contribute to system change and better outcomes for people who are often excluded from services.

About Us
Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Requirements

Experience
Experience working in Adult Social Care, mental health, homelessness, substance misuse or related fields is essential.

About You
You will be confident working with adults facing multiple disadvantages and complex needs. You will have a good understanding of the Care Act, safeguarding, and person‑centred practice. Skilled in engagement, relationship‑building and working creatively to overcome barriers. Organised, resilient and comfortable working flexibly in community settings. You will bring a trauma‑informed and strengths‑based approach.

Qualifications
Qualifications are not explicitly stated but relevant experience and knowledge of Adult Social Care frameworks and safeguarding are expected.

Expiry date: 31/05/2026
Care Manager – Assertive Outreach (Severe & Multiple Disadvantage)
Company:
Harrow Council
Salary:
£38,952.0
Job Type:
Full-time, Entry Level
Location:
Harrow