Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We are looking for an experienced and enthusiastic Change Manager to lead change management projects as part of the South East London Digital Diagnostics Team. We are seeking an individual with extensive experience of delivering change and knowledge and experience of clinical and operational processes in healthcare, who is keen to develop their skills and experience in digital transformation. Main duties of the job You will bring strong change and project management experience in addition to experience as a clinical scientist to guide clinical and operational teams. Your ability to build strong relationships and manage stakeholder relationships will be vital. Excellent verbal and written communication skills will be required. We will support you to develop further change management and digital transformation skills. You will lead a team of Change Agents and Project Officers to deliver change projects within a group of specialties across the three organisations, as well as developing new cross-cutting workflows. You will take responsibility for the delivery against the plan and management of the budgets as required. Importantly, we are looking for an individual whose genuine enthusiasm for this programme will be passed onto the rest of the staff base. This will also require the post holder to be resilient and adaptable in order to deliver the programme of work successfully. Working for our organisation Guy's and St. Thomas' Foundation Trust, Kings College Hospital Foundation Trust, and Royal Brompton and Harefield Hospital are embarking on the biggest programme of clinical pathway transformation we have undertaken. The Apollo Programme is an exciting and challenging programme that will transform how we deliver health and care in a way that is both clinically and financially sustainable. It will underpin everything we do for our patients and carers, people and communities, while creating a working environment that supports our staff to deliver the best care. Key to the success of the programme will be the engagement and involvement of service users and staff in building and delivering new ways of working. This transformation will be achieved by the introduction of a comprehensive Electronic Health Record (EHR) system. We are working in partnership with our EHR supplier, Epic, to deliver this programme of work. Detailed job description and main responsibilities Project and Change Management: Lead the production of change project plans that deliver agreed milestones and objectives. Provide change and project management leadership and expertise to the individuals in the project team and ensure that the leads have clear responsibilities, priorities and timescales and track delivery. Design, facilitate and effectively lead project management meetings with stakeholders; ensuring breadth in participation and a focus on action planning. Develop and maintain effective project reporting to the project board. Proactively mitigate risk across all change project activity and assure the programme board and relevant organisations of effective risk management plans. Determine and allocate staff and other resources for assigned change management projects, monitoring work allocation and re-allocating as necessary to ensure successful delivery to time, cost and quality. Plan and implement appropriate evaluation and audit of change projects across sites and organisations. Staff and Stakeholder Management: Manage engagement plans for change project(s) to proactively ensure that positive and effective relations are developed and maintained between members of the team and key internal and external stakeholders throughout the project. Manage strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians. Use negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers. Ensure that delivery plans are developed and regularly updated for all projects. Ensure that effective communication continues throughout the life of the project. Provide full line management and leadership to project team(s), assigning responsibility for individual projects, providing technical support and balancing the workloads of individual team. Provide support and guidance to team members on all aspects of project delivery, including technical areas. Ensure that lessons learned are addressed and taken forward. Person specification Qualifications Essential criteria Masters degree or equivalent Formal qualification in project management to practitioner level Qualification in change management methodologies Experience Essential criteria Experience of leading successful change projects Experience of managing large scale change projects in large, complex organisations and a multiple stakeholder environment Extensive experience of facilitating group discussions/ workshops Experience of managing others to deliver change Desirable criteria Experience of digital transformation projects Experience of delivering substantial change in NHS clinical and operational environments Knowledge and Skills Essential criteria Extensive knowledge of change and project management methodologies Extensive knowledge of clinical and operational processes in a healthcare setting Excellent interpersonal communication skills including presentation to board level Advanced analytical skills Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements You must have appropriate UK professional registration. Further details / informal visits contact Name Tarlochan Boparai Job title Associate Director for Digital Diagnostics Email address [email protected] If you have problems applying, contact Address Yasamin Omary