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London

Client Affairs Officer

London Borough of Newham
£45,750
Full-time
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Description

Location
Dockside Building, London

Hours
Permanent Full Time: 36 hours per week (2 posts)
Permanent Part Time: 18 hours per week (Monday – 6 hours, Tuesday – 6 hours, Wednesday – 6 hours)

Salary
£42,771 - £45,750 per annum (P02)

About the Role
Client Affairs is dedicated to creating a safe environment for vulnerable adults in the community. Due to increased demand, we are seeking skilled and experienced officers to work in a challenging and rewarding environment. You will join a specialist team managing the finances, property, and assets of vulnerable adults who are unable to manage these themselves and have no one else to do so. The team also holds statutory responsibility for Sec46 Public Health Funerals.
If you are looking for a new challenge and can bring your knowledge and expertise to this important work, this role could be the perfect fit. You will report to the Senior Client Affairs Practitioner and be responsible for managing your own caseload while ensuring compliance with relevant legislation and best practices.
Successful candidates will be required to demonstrate their experience and knowledge in this field and will undergo Word and Excel testing as part of the recruitment process.

Requirements

Experience
- Good understanding of Court of Protection rules relating to Deputyship for Property & Affairs
- Knowledge of DWP Benefits
- Experience visiting clients in their own homes or designated sites
- Experience reconciling client accounts
- Good knowledge of accountancy practices related to managing clients’ monies
- Ability to manage own caseload effectively
- Proficient in IT software packages

About you
- Committed to working with vulnerable adults in a demanding environment
- Able to work independently and as part of a team
- Strong organisational and communication skills
- Motivated to contribute positively to safeguarding and welfare of clients

Qualifications
- Relevant qualifications or experience demonstrating competence in client affairs management are essential
- Willingness to undertake further training and assessments as required

Expiry date: 14/10/2025
Client Affairs Officer
Company
London Borough of Newham
Salary
£45,750
Job Type
Full-time
Location
London
Our Commitments
Disability Confident
Flexible Working
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