Location
Canary Wharf

Hours
Full Time - Hybrid working following a balanced hybrid approach in line with the firm's policy

Salary
Negotiable

About the Role
As a global law firm, Clifford Chance operates across jurisdictions, cultures, and languages with a collaborative and inclusive culture that values diverse perspectives. The Client and Legal Knowledge Engineer role is part of the Client and Legal Knowledge team, supporting the evolution of the firm’s knowledge function in an AI-enabled environment. This role transforms legal knowledge, client insight, and expert information into structured, governed, and reusable knowledge assets that enhance discovery, application, and continuous improvement across the firm.

The role involves working across the Client and Legal Knowledge portfolio to identify and support practical use cases that improve how trusted knowledge is captured, structured, searched, navigated, and reused. Responsibilities include supporting knowledge products, platforms, enterprise search, intranet journeys, guided content experiences, taxonomy, content operations, adoption, and AI-enabled knowledge initiatives.

This position combines legal knowledge management, client knowledge, content architecture, product thinking, and responsible use of emerging technologies to improve consistency, reuse, productivity, and client service while maintaining governance and confidentiality controls.

You will collaborate with Knowledge Lawyers, client knowledge colleagues, fee earners, practice-facing knowledge teams, Product Managers, IT, Innovation, Risk, Compliance, and other business services to ensure knowledge solutions are practical, secure, governed, and aligned with the firm’s broader knowledge and technology strategy.

Key responsibilities include designing knowledge models and metadata approaches, supporting AI-enabled knowledge solutions, improving knowledge search, taxonomy, and discoverability, and driving adoption of knowledge use cases across the portfolio. You will also help build the bridge between legal knowledge and technology by mapping workflows, creating prototypes, defining system integration requirements, and strengthening knowledge foundations for AI.

The role requires a proactive, hands-on approach to delivery, balancing strategic thinking with practical execution, and working collaboratively across the team to support shared priorities and portfolio-wide outcomes.

Clifford Chance offers a broad range of benefits supporting personal and professional life, including financial, wellbeing, lifestyle, and family-friendly benefits. From day one, you will have opportunities for formal training, coaching, mentoring, technical training, and on-the-job learning.

Experience
- Improving knowledge search, intranet findability, guided content experiences, or content discovery in legal, professional services, or enterprise knowledge environments
- Applying or maintaining taxonomies, metadata schemas, topic structures, knowledge-type classifications, content standards, or controlled vocabularies
- Identifying, shaping, or supporting practical knowledge, content, search, automation, intranet, or AI-enabled use cases across teams or portfolios
- Working across multiple workstreams and stakeholder groups to translate user needs into reusable, scalable, and practical knowledge solutions
- Comfortable working at both conceptual and operational levels, from designing taxonomy and search principles to reviewing content and implementing improvements

Desirable
- Experience in a global law firm or professional services environment
- Familiarity with Microsoft 365, Power Platform, Azure AI, Copilot, legal AI tools, or equivalent platforms
- Experience supporting pilots, proofs of concept, or product enhancements from idea through adoption
- Knowledge of data governance, permissioned search, metadata quality, knowledge graphs, semantic search, or content migration
- Ability to collaborate fluently with technical colleagues without being a pure software engineer or data scientist

About you
- Knowledge mindset: understands how legal expertise is captured, curated, reused, and governed
- Product mindset: focuses on user needs, adoption, measurable value, and continuous improvement
- Technology fluency: confident working with AI, automation, and platform teams while keeping knowledge outcomes central
- Commercial and client focus: recognises that better knowledge delivery improves consistency, efficiency, and client service
- Collaboration: builds trusted relationships across practice groups, Client and Legal Knowledge, IT, Innovation, Risk, and Compliance
- Judgement: balances innovation with confidentiality, information governance, and accountability for legal outputs
- Proactivity: spots issues and opportunities, takes ownership, and suggests practical improvements
- Delivery and practical problem solving: combines strategic thinking with attention to detail and follow-through
- Team player: works generously and collaboratively, supports shared priorities, and steps in to help colleagues
- Portfolio mindset: understands how different Client and Legal Knowledge products, platforms, content sets, and processes connect and seeks reusable solutions across the portfolio

Qualifications
No specific formal qualifications required; emphasis is on relevant experience, skills, and behaviours aligned with the role’s responsibilities.