Commercial Services Manager - Rail


Location
London (open to base location, occasional travel required)
Hours
Full Time
Salary
Competitive salary package
About the Role
We’re looking for a Commercial Services Manager to provide high-quality commercial, contractual and (where appropriate) legal consultancy across our Rail projects and business units. You’ll strengthen commercial governance from bid through delivery, proactively identify and mitigate risk, and provide authoritative guidance on contract strategy, negotiation and insurance matters—helping us maximise value while minimising exposure. You’ll partner closely with commercial and wider project teams and collaborate with Group/Head Office functions. Externally, you’ll engage with our supply chain, customers, key stakeholders and relevant professional/industry bodies.
Key Responsibilities
Lead commercial governance and compliance, ensuring robust adherence to Group Minimum Commercial Expectations, business lifecycle gates and relevant management system processes. Provide senior commercial and contractual advice to work-winning, procurement and project delivery teams, including drafting, reviewing and negotiating contracts, subcontracts, frameworks, JV/consortium and alliance arrangements. Lead commercial reviews of tenders and contract terms, with strong focus on NEC forms (Options A, C, E and secondary options) and effective risk allocation. Identify, quantify and mitigate commercial, contractual and insurance-related risks at tender, pre-contract and delivery stages. Support negotiation strategies, tender queries and commercial clarifications; advise on bonds, guarantees and other security instruments. Provide guidance on early warnings, compensation events and dispute avoidance to help resolve issues efficiently and protect delivery and client relationships. Build strong relationships with internal stakeholders and external partners including clients, supply chain and industry/professional bodies. Develop commercial capability through coaching, mentoring and structured training (e.g., NEC contract management, governance, risk management and dispute avoidance). Support operational excellence by maintaining strong commercial records, promoting cost management behaviours, and contributing to digital/lean improvement initiatives.
Why Work for Us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits: - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. - 25 days paid annual leave (pro rata) - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave - Pension, share incentive plan, volunteering leave, recognition schemes and much more…
Experience
Extensive experience providing senior commercial and contractual advisory support within complex project environments, ideally rail or wider infrastructure. Strong practical knowledge of NEC contracts, including drafting, negotiation, risk management, compensation event assessment and dispute avoidance. Proven ability to independently assess and manage commercial and contractual risk across the full project lifecycle—from tender through close-out. Deep understanding of commercial governance, change control, cost management, cashflow/forecasting and contractual compliance. Experience advising on insurance requirements, claims handling and security instruments such as bonds and guarantees. Advanced analytical and problem-solving skills, able to interpret complex contractual provisions and communicate pragmatic guidance to senior stakeholders.
About You
Professional, proactive and confident in providing authoritative commercial advice. Able to build strong relationships with internal teams and external partners including clients, supply chain and industry bodies. Committed to operational excellence and continuous improvement. Skilled in coaching, mentoring and developing commercial capability within teams.
Qualifications
Professional qualification such as RICS, CICES or CIOB is required. Commitment to ongoing Continuing Professional Development (CPD) is essential.





















