Location
Enfield, London

Hours
Flexible hours including outside office hours, with travel across the borough

Salary
£38,256 per annum

About the Role
As a Community Safety Reassurance Patrol Officer, you will play a vital role in promoting public reassurance and tackling anti-social behaviour across Enfield. You will work on patrol within the community, acting as a visible point of contact for residents and businesses, and using delegated enforcement powers to secure compliance. This role involves taking enforcement decisions and working closely with partners such as the Police to resolve community issues. Flexibility is key, as you will be required to work outside office hours and travel across the borough.

About Enfield Council
Enfield Council is committed to creating safer, stronger communities. We work collaboratively with residents, businesses, and partners to deliver high-quality services that make a real difference. Our values - Be Bold, Make a Difference, Show You Care - underpin everything we do. We are proud of our diverse borough and strive to ensure equality and inclusion in all aspects of our work.

Our Offer to You
In addition to a competitive salary and a comprehensive benefits package, we offer ongoing professional development and training, including Community Safety Accreditation Scheme (CSAS) certification. You will have the chance to make a tangible impact on community safety and wellbeing within a supportive team environment that values collaboration and innovation. We encourage a culture that puts customers at the heart of everything we do by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility, and listen and learn. Flexible working options are available.

Experience
Experience in community reassurance or a similar regulatory field is essential, with strong investigative skills and the ability to work independently.

About you
- Ability to converse confidently in English and provide accurate advice to the public.
- Strong interpersonal and communication skills to engage with residents, businesses, and partners, even in challenging situations.
- Knowledge of relevant legislation and enforcement practices.
- Ability to undertake regular foot patrols throughout the working day, covering a substantial area as part of the role’s community-based duties.
- Desirable skills include workload prioritisation and customer service excellence.

Qualifications
Relevant qualifications are not explicitly stated; however, ongoing professional development and training including CSAS certification will be provided.