Location
London

Hours
Full Time - 14 June – 20 August, 2027

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities by fostering an inclusive environment where everyone feels welcome to be themselves, exchange ideas, think innovatively, and listen meaningfully to each other and our customers. As a global leader in ratings and integrated risk assessment, Moody’s is advancing AI to move from insight to action—enabling intelligence that understands complexity and responds to it. We decode risk to unlock opportunity, helping clients navigate uncertainty with clarity, speed, and confidence.

As part of the Content Experience team, you will support initiatives aimed at enhancing the customer content experience, including:
- Converting PDF-based content into HTML and supporting automation solutions to streamline this process
- Translating help documentation into video scripts and creating instructional videos
- Developing digital walkthroughs and in-app guidance to improve user experience across Moody's applications
- Supporting release activities such as publishing and maintaining HTML-based content on web platforms
- Performing quality assurance testing for the Navigator chatbot to validate content accuracy and updates
- Collaborating effectively with team members across different geographic locations in a distributed team environment

The Content Experience team creates engaging, intuitive digital content that helps customers maximize the value of Moody's applications, platforms, models, and data. Content is delivered through in-product experiences, self-service support, developer portals, and AI-powered solutions like Navigator. This internship offers a hands-on learning experience, mentorship, networking, leadership speaker series, and volunteering events. Interns complete impactful project work, gaining real-world experience and professional growth while contributing to Moody's next-generation platforms and technologies.

Moody’s is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender expression, gender identity, or any other protected characteristic.

Experience
Currently pursuing a degree with demonstrated interest in content creation, technical communication, user experience, technology, or digital learning.

Excellent written and verbal communication skills in English.
Familiarity with technical writing standards is preferred.
Basic knowledge of HTML and CSS.
Familiarity with basic video editing tools.
Ability to collaborate effectively with team members across different time zones.
Strong organizational skills with the ability to work independently.
Basic understanding of artificial intelligence concepts with curiosity and enthusiasm for learning how AI tools can improve processes and drive efficiency.
Interest in exploring AI systems and willingness to develop awareness of responsible AI practices, including risk management and ethical use.

About you
Motivated, curious, and eager to learn.
Ability to work full-time during the internship period.
Strong communication and collaboration skills to contribute effectively in a distributed team environment.
Committed to upholding Moody’s values: investing in relationships, leading with curiosity, championing diverse perspectives, turning inputs into actions, and maintaining trust through integrity.

Qualifications
Currently enrolled in an undergraduate or select graduate program.
Ability to work full-time from 14 June to 20 August, 2027.
No specific prior qualifications required beyond relevant degree pursuit and skills listed above.