Location
Newham Dockside, London Borough of Newham

Hours
Full-time, 36 hours per week, Monday to Friday, rota-based covering 7:00 AM – 5:00 PM

Salary
£32,535 – £33,987 per annum

About the Role
Join the dynamic Building Services Team at Newham Dockside as a Facilities Officer. This is a fast-paced, people-focused role where you will be the first point of contact for visitors, colleagues, contractors, and residents, ensuring a welcoming and professional environment. You will be responsible for maintaining the safety, security, and efficient operation of the building, carrying out building inspections, fire warden duties, and providing excellent customer service. You will also support internal colleagues and tenants, manage administrative tasks, learn bespoke IT systems including the ID card system, and assist with car park management. This role requires your presence on-site Monday to Friday and offers the opportunity to be part of a vibrant and rapidly transforming borough.

Experience
Experience in facilities, administration, or customer service is beneficial but not essential.

About you
Exceptional customer service and communication skills
Resilient, proactive, and adaptable
Confident using IT and willing to learn new systems
Strong team player with a warm and friendly attitude
Ability to handle both routine and sensitive issues professionally
Flexible and willing to undertake different duties across the team as required

Qualifications
No specific qualifications required; a professional attitude and willingness to learn are essential.