Location
Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Hours
37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 08:00 to 20:30, including a break. You may be required to work bank holidays in line with the needs of the service.

Salary
£27,000 per annum

About the Role
We are hiring a Recovery Worker to join the team in Croydon, a 24/7 accommodation service providing high support to females with forensic mental health needs, complex needs, and dual diagnosis. In this role, you will be at the forefront of providing person-centred support to help our residents overcome personal challenges and meet their desired goals and outcomes. You will achieve this through various support plans and interventions, running and participating in activities, and working alongside various internal and external partners.

Key responsibilities include:
- Being the main support worker for a group of residents, helping to create and update their support and risk plans.
- Planning, running, and engaging in activities such as games, celebrations, movies, or out-of-service activities like planned days out to encourage social interaction while confidently lone working and managing the service.
- Helping residents understand their rights, build confidence, and become more independent as they return to the community.
- Noticing when someone’s mental health is deteriorating and taking action to prevent crisis.
- Following safeguarding procedures and reporting any concerns when needed.
- Supporting residents with medication administration and maintaining accurate records.
- Building good working relationships with colleagues and external agencies.

Experience
- Experience supporting women with forensic mental health needs.
- Solid understanding of risk management, rehabilitation, and recovery-focused practice.
- IT proficiency, ability to learn new software programs, and basic Microsoft experience.
- Understanding of key legislation and best practice in mental health, safeguarding, and social care.

About You
- Genuine passion and purpose to help people facing multiple disadvantages.
- Team player driven to provide high-quality, tailored support.
- Ability to build rapport and trust with people from diverse backgrounds.
- Effective communicator valuing equality, diversity, and inclusion.
- Compassionate, supportive, and empowering with the ability to form positive and motivating relationships.
- Ability to manage own caseload, determine priorities, and use initiative.
- Cultural awareness, self-awareness, and openness to personal growth and feedback.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Qualifications
Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is exempt from the provisions of the Equality Act 2010 (Schedule 9, Part 1, Paragraph 1).