General Assistant
Location
12 New Fetter Lane, London
Hours
Full Time (hours not specified)
Salary
£13.85 Per Hour
Benefits
28 days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme
About the Role
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player who is friendly, professional and efficient? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we welcome individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe our people set us apart. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive. We also guarantee a good work-life balance because we believe people excel when they have space to take care of themselves.
If you are a FOH/Barista who thrives on delivering extraordinary experiences and loves being part of a harmonious and collaborative team, we would love to hear from you!
Key Responsibilities
Provide excellent customer service by being attentive to guests’ needs throughout their journey. Answer questions and address concerns in a friendly manner.
Collaborate with colleagues to ensure smooth operations and contribute to an inclusive and safe working environment.
Comply with health and safety regulations and any specific food service or catering guidelines.
Maintain cleanliness and hygiene standards in kitchen and dining areas.
Experience
Previous experience in a similar role, especially within the food service industry, is advantageous but not essential.
About you
You have a contagious passion for food and/or customer service.
Barista skills are a must.
You enjoy working within a collaborative and inclusive team environment.
You are adaptable and approach challenges with a solution-oriented mindset.
You work according to BaxterStorey’s core values.
Qualifications
Some knowledge of food safety and sanitation practices is preferred.
Motivation and a hunger to learn are highly valued, even if you do not meet all requirements.
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