Location
London W1

Hours
Full Time - 37.5 hours per week on a flexible shift pattern

Salary
£13.85 per hour

About the Role
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player who is friendly, professional and efficient? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a General Assistant who strives to exceed expectations at every turn. Join us and be part of a team that delivers exceptional experiences and unforgettable moments.

As a General Assistant, you will serve food and beverages to guests in a friendly and professional manner, ensuring their needs and requests are efficiently addressed. You will provide excellent customer service by being attentive throughout the customer journey, answering questions and resolving any concerns with a positive attitude. Teamwork is essential as you collaborate with colleagues to ensure smooth operations and contribute to an inclusive and safe working environment.

You will also be responsible for maintaining cleanliness and hygiene standards in the kitchen and dining areas, while adhering to health and safety regulations and any specific food service or catering guidelines established on location.

At BaxterStorey, we support our people in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training and guarantee a good work-life balance because we believe people excel when given space to take care of themselves.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts available on Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is often a plus but not essential.

About you
You have a contagious passion for food and/or customer service.
You enjoy working within a collaborative and inclusive team environment.
You are adaptable and approach challenges and opportunities with a solution-oriented mindset.
You work according to BaxterStorey’s core values of being visionary, positive, collaborative and conscious.

Qualifications
Some knowledge of food safety and sanitation practices is desirable.