Location
Laurence House, Catford and working remotely, South East London.

Hours
Full Time

Salary
£79,629 to £86,121 per annum (SMG3). All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role unless matching current salary (up to the maximum of the scale) with evidential proof.

About the Role
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities. Lewisham Council is proud to be the UK’s first Borough of Sanctuary, championing the rights of refugees and migrants. The Housing Service is seeking a Head of Housing Policy, Performance and Service Improvement to join at an exciting time of radical change and service improvement.

Lewisham is a fantastic place to live, work and visit, with ambition, passion and huge potential. Our communities are dynamic and diverse, and we are committed to ensuring everyone has a safe, stable and genuinely affordable home to live an independent and prosperous life.

Reporting to the Director of Housing Strategy, you will lead the Housing Policies, Performance and Service Improvement service, working closely with the Directorate Extended Leadership Team. This key leadership role will strengthen policy, performance and service improvement activities to support delivery of the Housing Improvement Plan and drive change across the Directorate. You will develop data capability, improve data reliability, promote strategic use of insight and embed a performance culture rooted in transparency, collaboration and accountability.

We are ambitious and led by a dedicated Director of Housing Strategy with a clear vision. This role is critical to delivering on our ambitions and meeting the challenges of significant financial pressures and increasing demand for services. You will help ensure our residents benefit from and contribute to London’s future prosperity.

We offer excellent training and development opportunities and a range of benefits including generous holiday allowance, Local Government Pension Scheme, flexible working and family friendly policies, season ticket and bicycle loans, staff discounts including local subsidised gym memberships, and supportive staff networks.

Experience
Strong experience in policy development, data insight, performance management and service improvement. Proven ability to lead service improvement and change initiatives in a complex environment. Experience working with senior leadership teams and delivering strategic housing objectives is essential.

About you
An ambitious and innovative leader who can inspire a culture of innovation and accountability. Able to gain the confidence of diverse teams across landlord services, housing needs, homelessness services, and private sector licensing and enforcement. Relentless in pursuit of delivering a high-quality, efficient and responsive service for residents. Comfortable operating in a challenging local and national environment.

Qualifications
Hold Chartered Institute of Housing (CIH) Level 5 qualification or be willing to work towards attaining it.