Location
London

Hours
Full Time (hours not specified)

Salary
£30,546 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a wide range of hospital and community services across south London and specialist care nationally. The Trust is renowned for clinical excellence, teaching, research, and innovation, including world-leading heart and lung expertise following the merger with Royal Brompton and Harefield hospitals in 2021.

This exciting opportunity is within the Information Governance and Management team, based in the Health Records Department. The role involves working in a complex and dynamic environment supporting clinicians, managers, and staff by ensuring the quality and accuracy of health data and records.

The successful candidate will undertake preparation and scanning of health records, perform first line quality assurance of paper and scanned documents, and ensure compliance with Trust procedures. Responsibilities also include resolving duplicate patient registrations, merging records, amending admissions, and liaising with internal teams and external partners such as King’s College health records team and the National Back Office.

This role requires excellent communication skills and the ability to build effective working relationships with both clinical and non-clinical staff at all levels. The ideal candidate will be self-motivated, proactive, and have strong time management skills.

The Trust is committed to providing a supportive and inclusive working environment, encouraging flexible working arrangements to promote a healthy work-life balance.

Experience
- Experience working within an NHS environment
- Experience working in a busy department
- Desirable: Experience in a health records setting, document preparation, scanning documents, and resolving duplicate registrations

About you
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to develop effective working relationships with clinical and non-clinical staff
- Self-motivated and proactive with strong time management skills
- Ability to allocate work to junior staff and check their work
- Desirable: Knowledge of the Data Protection Act 2018 and the importance of confidentiality

Qualifications
- Essential: Good standard of education (e.g. A Levels in Maths & English grade C or above or equivalent)
- Desirable: Certificate of technical competence such as Institute of Health Records and Information Management or equivalent

Physical Requirements
- Must be able to pull and push records trolleys
- Desirable: Ability to walk long distances and stand for extended periods