Location
London

Hours
Full Time - Monday to Friday, 40 hours per week

Salary
£14.32 per hour + overtime

About the Role
BaxterStorey are looking for a Hospitality Assistant to join the team at one of our City-based venues. In this role, you will be responsible for delivering service excellence to customers, guests, and clients during events, conferences, and meetings. Your duties will include supporting, monitoring, and serving all food and drinks, as well as clearing throughout the event. You will collect, set up, and deliver all food service, hospitality room, and conference services as required. Additionally, you will clean and polish cutlery, glasses, and crockery in preparation for the next event. You will prepare hospitality food and beverage requests in a presentable manner and work independently, taking initiative over duties without supervision. Serving guests with a genuine and positive demeanour, you will ensure all service is efficient and of the highest quality. Responsibilities also include working on licensed bars serving alcoholic beverages, using coffee machines, assisting with ordering and deliveries, and preparing all hospitality requirements while reporting shortages to your line manager. You may be asked to undertake any other reasonable tasks to meet business needs.

Benefits
Enrolment into the pension scheme
Up to 28 days annual leave (including public holidays)
Access to everyday discounts and communication portal
Employee assistance programme
Meals provided on shift when working within one of our venues
Annual celebration event
Cycle to work scheme
Your birthday off to celebrate in style
A day off to volunteer or give back to the charity of your choice

Experience
Excellent product knowledge of food and beverages is preferred.

About you
- Excellent communication skills
- Takes initiative and works independently
- Excellent time management
- Supportive team player
- Strong presentation skills
- Excellent customer care skills

Qualifications
Not specifically required but a positive attitude and willingness to learn are essential.