Location
London

Hours
Full Time - 40 hours per week

Salary
£13.94 Per Hour

About the Role
Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a Hospitality Assistant who strives to exceed expectations at every turn. Join a team that values inclusivity, growth, and diversity, with ongoing training and a guaranteed good work-life balance to help you thrive.

As a Hospitality Assistant, you will support, monitor, serve all food and drinks to customers, clients, and guests, and clear throughout events. Your responsibilities will include ensuring clean and well-presented furniture, polishing cutlery and crockery, preparing food and beverage requests in designated meeting spaces, and serving guests with a genuine and positive demeanour. You will work on licensed bars, use coffee machines, assist with ordering and deliveries, and manage event linen and equipment. Experience serving at fine dining events is preferable but not essential.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app on high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is preferred but not essential.

About you
Friendly, outgoing personality with a passion for outstanding customer service.
Great work ethic and an even greater smile.
Good listening and verbal communication skills.
Customer-focused and able to work efficiently within a collaborative and inclusive team environment.
Strong memory and attention to detail.
Ability to adapt to challenges with a solution-oriented perspective.
Perpetuates company philosophy and culture.
Works according to BaxterStorey core values.

Qualifications
Some knowledge of food safety and sanitation practices is desirable.
Ability to work independently and take initiative.
Comfortable serving at fine dining events is an advantage but not essential.