Location
London

Hours
Full Time - 40 hours per week

Salary
£13.94 Per Hour

About the Role
Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a Hospitality Assistant who strives to exceed expectations at every turn. Join a trailblazing hospitality team passionate about exceptional experiences and creating unforgettable moments.

As part of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, while guaranteeing a good work-life balance because we believe people excel when they can take care of themselves.

This role involves supporting, monitoring, and serving all food and drinks to customers, clients, and guests, as well as clearing throughout events. You will ensure clean furniture, dining tables, and chairs are available and presented to the highest standard. Responsibilities include polishing cutlery, glasses, and crockery, preparing hospitality food and beverage requests, working independently with initiative, serving guests with a genuine and positive demeanour, working on licensed bars, using coffee machines, assisting with ordering and deliveries, and managing linen and equipment for events. Comfort serving at fine dining events is preferred but not essential.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts available on Perkbox app including high street shops, holidays & cinema
Wellbeing hub and employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is preferred but not essential.

About you
Friendly, outgoing personality with a passion for outstanding service
Great work ethic and a positive, genuine smile
Good listening and verbal communication skills
Customer focused and able to work within a collaborative and inclusive team environment
Strong memory and attention to detail
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Committed to upholding BaxterStorey’s core values and company philosophy

Qualifications
Some knowledge of food safety and sanitation practices is desirable
Ability to work independently and take initiative without supervision
Comfortable working on licensed bars and using coffee machines
Willingness to learn and develop through bespoke training and apprenticeship opportunities