Location
London

Hours
Monday to Friday, including events and evenings as required

Salary
£35,000 per annum

About the Role
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams for every client and location, whether that’s an office, stadium, cathedral or university. We are committed to delivering the hospitality experience every customer and guest deserves.

As a Hospitality / Events Supervisor, you will take responsibility for the catering operation in line with company policies, client requirements and financial constraints. You will provide leadership and guidance to all team members to ensure a positive customer experience under the guidance of the Manager.

You will work closely with the line manager to monitor staff performance, carry out appraisals, and identify training needs and potential. You will run evening and day events in line with client expectations, delivering high standards of service.

Ensuring customers receive prompt and efficient service, consistently exceeding their food service and value expectations, will be key. You will also conduct Food Safety and Health and Safety Risk Assessments, maintaining all hygiene and safety standards and procedures.

Experience
Experience in a supervisory or team leader role, ideally within contract catering or hospitality.
Events and fine dining experience is mandatory.

About you
Entrepreneurial mindset with the ability to create a thriving and successful working environment.
Excellent supervisory and communication skills.
Analytical approach to problem solving.
A real passion for food and customer service.

Qualifications
Relevant qualifications or training in hospitality or catering supervision would be advantageous but not explicitly stated.