Location
High Holborn, London
Hours
Full time hours (specific hours not stated)
Salary
Competitive salary plus TRONC
About the Role
Provide a genuinely welcoming and memorable experience for our guests, from a warm Hoxton welcome to handling any questions and assisting with requests. Take reservations over the phone, handle cash and card payments, and occasionally support the team on the floor. Anticipate guest needs and proactively provide solutions to ensure expectations are not only met but exceeded.
Experience
Previous experience in a busy Front of House role; a genuine care for making people feel welcome and looked after.
About you
You are an individual who values authenticity—no clones in suits here. You have a passion for hospitality, whether that’s a drink, a meal, an event, or a bed for the night. You aim to have a positive impact on everyone you interact with, leaving them with a memorable experience. You are not precious, willing to leave egos at the door and help get things done. You are open to doing things differently and trying (almost) everything once. You enjoy teamwork, support your colleagues, and have fun along the way. If stuck in a lift together, you’d share laughs and have a good time.
Qualifications
No formal qualifications specified, but a passion for hospitality and a positive attitude are essential.
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