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High Holborn, London

Host

Ennismore Careers
Hospitality
Hospitality
Negotiable
Company logo image
Description

Location
High Holborn, London

Hours
Full time hours (specific hours not stated)

Salary
Competitive salary plus TRONC

About the Role
Provide a genuinely welcoming and memorable experience for our guests, from a warm Hoxton welcome to handling any questions and assisting with requests. Take reservations over the phone, handle cash and card payments, and occasionally support the team on the floor. Anticipate guest needs and proactively provide solutions to ensure expectations are not only met but exceeded.

Requirements

Experience
Previous experience in a busy Front of House role; a genuine care for making people feel welcome and looked after.

About you
You are an individual who values authenticity—no clones in suits here. You have a passion for hospitality, whether that’s a drink, a meal, an event, or a bed for the night. You aim to have a positive impact on everyone you interact with, leaving them with a memorable experience. You are not precious, willing to leave egos at the door and help get things done. You are open to doing things differently and trying (almost) everything once. You enjoy teamwork, support your colleagues, and have fun along the way. If stuck in a lift together, you’d share laughs and have a good time.

Qualifications
No formal qualifications specified, but a passion for hospitality and a positive attitude are essential.

Benefits
Additional Information What's in it for you... Competitive salary plus TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!= Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Expiry date: 03/09/2026
Host
Company:
Ennismore Careers
Job Type:
Full-time, Entry Level
Location:
High Holborn, London