Location
Lawrence House, 1 Catford Road, London, SE6 4RU. Hybrid working approach with regular office and home working.

Hours
Full Time

Salary
£57,495 to £59,574 per annum (P06). All appointments will be offered at the minimum spinal column point for the grade unless matching current salary (up to the maximum scale) with evidential proof.

About the Role
Join the London Borough of Lewisham and make a difference to our vibrant and culturally diverse communities. As Housing Improvement & Assistance Programme Manager, you will manage a busy Disabled Facilities Grants (DFG) and home improvements service with up to 9 direct reports. This includes regulating and bringing empty homes back into use, with direct line management of the council’s empty homes officer. You will support the Head of Service in restructuring the DFG team to optimise and improve service delivery, implement a new IT system, and ensure delivery of DFGs and home improvement loans within statutory and guidance timescales. You will oversee the allocation of the annual DFG budget, ensuring full utilisation and value for money. Lewisham is proud to be the UK’s first Borough of Sanctuary, championing the rights of refugees and migrants, and offers excellent training, development opportunities, and a range of benefits including generous holiday allowance, Local Government Pension scheme, flexible working, season ticket and bicycle loans, staff discounts, and supportive staff networks.

Experience
Proven experience in the administration and delivery of Disabled Facilities Grants and home improvement loans. Strong knowledge of relevant grants legislation and guidance. Experience in performance management to ensure referrals are completed within statutory and guidance timescales with quality and consistency. Understanding and working knowledge of empty homes legislation and options available to local authorities to bring them back into use.

About you
Excellent communication, interpersonal, and case management skills. Skilled in leading and motivating a team. Committed to delivering high-quality service and optimising team performance.

Qualifications
HNC/HND in construction, surveying or similar is desirable or willingness to work towards. Certificate of competency in performing HHSRS assessments and hazard identification is desirable or willingness to work towards. Trusted Assessor Level 4 Certificate is desirable or willingness to work towards. The role is subject to a basic DBS check.