Location
Non-residential service based in Brent (Close to the Civic Centre), providing support in the main office and the wider community, including homes.

Hours
12 month fixed term contract, 37.5 hours per week, Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00, and 10:00 - 18:00. You may be required to work outside these hours depending on service and participant requirements.

Salary
£27,000

About the Role
This is an exciting opportunity to support individuals with multiple, complex needs on their journey towards recovery, reablement, and independence, all within a compassionate, trauma-informed environment. In this role, you'll be at the heart of delivering high-quality, person-centered support to vulnerable adults who have been or are at risk of homelessness. They are identified as having low/medium support needs. You will create tailored support plans to provide practical interventions, empowering our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! Our participants include single homeless individuals aged 18 to 60, socially excluded individuals, ex-offenders, people with substance misuse issues, individuals suffering from low mental health, and those with low/medium learning disabilities.

Experience
Understanding of the housing support needs that people with multiple and complex needs face. Experience of working with people from complex backgrounds and/or a good understanding of the sector.

About You
This role is ideal for someone who has a real passion for helping others achieve greater independence. You will thrive in a person-centered environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have the ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs, and show flexibility in working patterns, responding to the needs of the service and residents. You should also have an understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs, along with alignment to our values of Ambition, Empowerment, Inclusivity, and Transparency.

Qualifications
No specific qualifications are required, but relevant experience and a commitment to the role are essential.