Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview An exciting role is available in the Income Treasury & Cashiers team in Finance with responsibility for processing the invoices for the Trust income of over £1,900M a year. The role requires the use of the Trust's finance systems for review, processing, and approval of all sales invoice requests across the full range of Trust income ensuring that all requests are valid, accurate, and in line with the correct VAT treatment for NHS income. This role requires a good working knowledge of current best practices for sales invoicing with minimum queries. The successful applicant will have good knowledge of current VAT legislation as applied to healthcare and associated income streams, be able to work with minimum supervision on the daily activities, be able to use Excel for month-end activity, and suggest changes to working practices to increase efficiency. This role will need to develop good working relationships with staff in income-generating departments across the Trust and to learn how the Trust works. Please Note: Vacancy may close early due to high numbers of applications Main duties of the job Responsible for the accurate and timely raising and despatch of invoices and credit notes for all customers raising queries back to the invoice requester where relevant. Provide assistance with month-end income accruals ensuring that all invoice requests not processed by month-end are accrued. Provide query management service back to departments and to external customers in respect of the status of invoices raised or awaiting processing. Receive internal and external telephone calls and deal with customer queries. Working for our organisation Income Treasury and Cashiers are responsible for external customer billing for all goods and services provided by the Trust. The department is responsible also for debt collection and processing of all receipts to customer accounts. There is a Cash Office on both hospital sites that looks after patients' monies and patient travel refunds. Detailed job description and main responsibilities Ensure that all invoice & credit note requests are raised correctly, have sufficient supporting documentation, are appropriately authorized as per Trust Standing Financial Instructions, and are processed in a timely, accurate and efficient manner Ensure that rejected invoice and credit note requests are returned to the requester in a timely manner, with sufficient information to enable the request to be amended and returned for processing Ensure the correct treatment of and accounting for VAT output tax Maintain all filing for invoice requests and backing documents on daily basis to enable queries to be investigated where appropriate If you have applied for this post, and been unsuccessful in the past 6 months then please do not apply Person specification Knowledge Essential criteria AAT Intermediate level, or NVQ level 3 in Accounting or equivalent experience. ECDL qualification or equivalent experience – able to set up spreadsheets and documents as well as input data onto pre-prepared spreadsheets or word documents Experience Essential criteria Substantial experience of working in a finance department including direct involvement in processing activity. Experience of using a computerised accounting system and able to contribute to developments and systems improvements. Skills Essential criteria Highly organised approach and able to prioritise own work to meet tight deadlines and targets. Able to carry out work with the required attention to detail required in a billing department. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Aleksandra Wojciechowska Job title Income & Systems Manager Email address [email protected] Telephone number 0207 188 7162