Location
London Borough of Merton, Merton Civic Centre, Morden, London. The office is directly opposite Morden Underground Station (Northern Line), within a 10-minute walk of Morden Road Tram Stop and close to Morden South and South Merton railway stations. Wimbledon is also nearby.

Hours
Permanent role with hybrid working arrangements. Expectation to attend the office a minimum of three times a week.

Salary
£39,519 - £46,161 per annum (Grade ME9-ME11)

About the Role
The London Borough of Merton is seeking an IT Analyst to support a broad range of Business Systems within a Local Government environment. The role sits within the Digital Products Team, a supportive and collaborative environment made up of dedicated and professional colleagues. You will support Public Realm and Built Environment Systems along with the Council's Street Naming and Numbering Service.

Merton is undergoing significant transformation with key projects planned over the coming years. You will support existing systems and users across departments and be involved in exciting change projects as part of the council's Digital transformation programme.

This is a rewarding and challenging role in an ambitious London Borough working to improve public services. The role sits within a career-graded structure and offers opportunities for professional development. Benefits include a competitive salary, generous annual leave, and access to the Local Government Pension Scheme.

Experience
Experience supporting IT systems in a large, complex business service is essential. Preferably experienced with Public Realm and Built Environment Systems including:
- ALLOY (Asset Management)
- Convey (Fleet Services Management)
- eVO GMS (LLPG/LSG)
- Exacom Obligations Suite (CIL)
- Idox Cloud (Land & Property, Regulatory Services, Public Protection, HMO)
- LAS ACCESS (Waste Enforcement)
- MAYRISE (Street Works)
- OASIS (MARAC-Domestic Violence)
- PaxQR/QRoutes (Passenger Transport Management)
- RingGo (Cashless Parking)
- Taranto (Parking PCNs and Permits)
- KADOE (DVLA Lookups - Waste Enforcement)

Experience with Street Naming and Numbering, BS 7666, Local Land and Property Gazetteer (LLPG), Local Street Gazetteer (LSG), and associated Gazetteer Management Systems (currently eVO GMS) would be beneficial.

Proven ability to analyse, develop and implement solutions to technical problems, work collaboratively with stakeholders, participate in projects, and communicate effectively at both technical and business levels.

About you
You are a self-starter and customer-focused professional with energy and enthusiasm to support existing systems and contribute to digital transformation projects. You thrive in a collaborative environment and are committed to delivering improvements in public services.

Qualifications
No specific qualifications are stated; however, relevant IT systems support experience and a professional approach are required. Commitment to ongoing professional development is expected.