Location
London office, with travel across Europe as required.

Hours
Full Time

Salary
Negotiable

About the Role
UNIQLO, a leading brand of the Fast Retailing Group and one of the largest apparel retailers globally, is recruiting an IT Network Specialist to join the EU team based in London. Reporting to the IT Infrastructure Manager, you will work closely with internal departments and external suppliers across Europe. This role offers the opportunity for a hands-on network engineer to support, maintain, and enhance the network infrastructure connecting UNIQLO's stores and offices throughout Europe. Your responsibilities will include managing network operations, monitoring performance, troubleshooting complex connectivity issues, maintaining network security, and collaborating with internal teams and external vendors to deliver reliable and scalable network services. In addition to day-to-day support, you will contribute to network projects such as new store openings, WAN and wireless deployments, and continuous improvements that enable business growth and operational efficiency. This is a fast-paced, multi-site retail environment requiring strong collaboration with international teams and vendors.

What We Offer
26 days holiday plus 8 bank holidays
30% staff discount
Employee Assistance Programme
Private Pension Scheme
Performance-based bonus scheme
Hybrid working model: 2 days remote, 3 days office-based
Social events throughout the year
Seasonal sample sales
Volunteer Day twice a year
Prime location near Piccadilly and Oxford Street stations with easy access to shops and restaurants

Commitment to Inclusion and Data Protection
UNIQLO is an inclusive employer welcoming applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics. We are committed to safeguarding your privacy and personal information throughout the recruitment process.

Experience
Minimum 3 years in a Network Engineer, Network Support, or IT Networking role with strong hands-on troubleshooting skills.
Strong knowledge of networking technologies including LAN, WAN, VPN, DHCP, DNS, TCP/IP, routing, switching, and wireless networking.
Experience supporting and configuring Cisco networking technologies such as switches, routers, and firewalls.
Proven experience monitoring, maintaining, and troubleshooting enterprise network environments across multiple locations.
Knowledge of network security principles including firewall management, access controls, and secure remote connectivity.
Experience supporting cloud networking solutions, particularly within AWS environments.
Proven track record delivering network projects, network refreshes, and new store or office deployments.
Strong stakeholder management skills with the ability to build relationships across business functions and third-party suppliers.

About You
Excellent communication skills with the ability to support, train, and coach end users and first-line support teams.
Highly organised with strong prioritisation skills and a proactive, solution-focused approach.
Comfortable working independently while collaborating effectively within a global team environment.
Fluent English communication skills.
Willingness to travel across Europe as required.

Qualifications
Relevant networking certifications and qualifications are advantageous but not explicitly required. A strong practical background and hands-on experience are essential.