Location
Hybrid role based in London with 2-3 days per week required in the London office.

Hours
Full Time - standard business hours with flexibility.

Salary
Negotiable

About the Role
Join Tripadvisor as a Key Account Manager for Viator on a 12-month contract. Viator is the leading marketplace for travel experiences, offering over 300,000 tours and activities worldwide. As a Key Account Manager, you will be responsible for managing a portfolio of high-value accounts, ensuring the health and quality of Viator’s product offerings across various destinations. You will act as a strategic partner and brand ambassador, optimizing product variety, pricing, and availability to meet consumer demand and drive growth.

Your role includes developing and executing account strategies, negotiating commercial terms, monitoring performance metrics, and collaborating with internal teams to maintain a competitive edge. You will leverage your industry knowledge and analytical skills to provide actionable insights and ensure partner satisfaction. This position requires a proactive, results-driven individual who thrives in a dynamic environment and is passionate about travel and experiences.

Experience
Minimum 5+ years in B2B Account Management or Sales. Experience within the online travel industry, such as Online Travel Agencies or travel operators, is highly desirable.

About you
- Entrepreneurial and commercially driven with a strong focus on growth and results.
- Skilled negotiator with the ability to secure favorable terms and maintain strong relationships.
- Analytical mindset with advanced data analysis capabilities.
- Strong technical aptitude to support data-driven decision making.
- Excellent communication and interpersonal skills, able to build rapport with clients and internal teams.
- Able to work both independently and collaboratively within teams, managing priorities effectively.
- Resourceful and adept at leveraging internal networks and tools.
- Passionate about travel and delivering exceptional partner success.

Qualifications
No specific formal qualifications required beyond relevant experience; a positive attitude and commitment to excellence are essential.