Location
Selfridges, London

Hours
37.5 hours per week

About the Role
At Kiehl's, we believe skincare is a celebration of individuality and a journey to feeling your best in your own skin. We empower every individual to embrace their unique story and care for their skin with confidence, using products rooted in science and inspired by nature. Driven by a passion for sustainability, community, and inclusivity, we offer high-quality formulations and personalized experiences, inviting everyone to join our mission of healthy skin for all.

As a Kiehl's Skincare Expert, you will design and execute innovative skincare events and activations that engage customers and drive excitement for Kiehl's products. You will provide expert coaching and guidance to team members, deliver personalized skincare consultations, and consistently execute the Kiehl's service model to ensure a welcoming and tailored customer experience.

You will confidently demonstrate products, share Kiehl's heritage, and offer tailored product knowledge and techniques. Acting as a brand ambassador, you will maintain high merchandising and hygiene standards, stay up-to-date with the latest skincare and wellness trends, and proactively build authentic customer relationships both in-store and digitally.

Additionally, you will achieve individual and counter sales targets, promote in-store events and brand activations, and represent Kiehl's on social media platforms in line with company guidelines. You will actively participate in team efforts, complete required training, and manage administrative tasks using designated platforms.

Join us in shaping the future of skincare where authenticity and care come first, and become part of a brand that celebrates individuality and the power of nature.

Experience
Passion for skincare and experience in providing personalized advice is highly valued. Previous retail or skincare experience is advantageous but not essential as comprehensive training is provided.

About you
- Enthusiastic skincare enthusiast with a genuine passion for helping others achieve healthy, radiant skin.
- Natural relationship builder who creates authentic connections and makes customers feel comfortable.
- Trend-aware individual who stays informed of the latest skincare and wellness developments.
- Driven and ambitious with a proactive approach to creating innovative in-store experiences and achieving results.
- True brand ambassador who believes in Kiehl's mission and values and is excited to represent the brand.

Qualifications
No formal qualifications are required; however, a positive attitude, willingness to learn, and commitment to personal and professional development are essential.