Location
West London

Hours
0-40 hours per week, with availability required for some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital part of our team, working in a dynamic environment to manage linen efficiently throughout the hotel. Your responsibilities include coordinating linen stock levels, managing deliveries, fulfilling orders, and distributing linens to maintain high standards of cleanliness and guest satisfaction. You will respond promptly to guest requests and collaborate closely with coworkers and management to uphold the quality and service excellence that HotelCare is known for.

Company Overview
HotelCare is the UK's leading hotel support services provider with over 30 years of experience supporting more than 200 hotels nationwide. We deliver premium staffing and services, cleaning over 10,000 rooms daily across hotels, apartments, leisure facilities, public areas, and corporate offices. In partnership with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining exceptional service standards.

Benefits
- Up to 28 days paid holiday
- Permanent position with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management tasks such as sorting, folding, and distribution is advantageous.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible, willing to learn, and adaptable to organisational needs
- Positive ‘Can Do’ attitude with ability to prioritise and multitask
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to maintain confidentiality and integrity
- Able to work under pressure and follow instructions carefully
- Awareness of and compliance with health and safety regulations

Flexibility
You may be required to work different or additional hours beyond those initially notified and undertake reasonable additional tasks to meet the needs of the company and its clients.