Location
Central London

Hours
0-40 hours per week, with availability required to work some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital part of the team, working in a fast-paced hotel environment to manage linen stock efficiently. Your responsibilities include coordinating linen deliveries, fulfilling orders, and distributing linens throughout the hotel. You will ensure proper storage and inventory management while maintaining high standards of cleanliness and guest satisfaction. You will also provide respectful and prompt assistance to guests, collaborate with coworkers to meet cleanliness goals, and follow instructions from supervisors regarding cleaning schedules and specific tasks. Adherence to health and safety policies and maintenance of linen-related equipment are essential aspects of this role.

Company Overview
HotelCare is the UK's leading hotel support services provider with over 30 years of experience, servicing more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide services across apartments, leisure facilities, public areas, and corporate offices. Partnering with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining exceptional service quality.

Benefits
- Up to 28 days paid holiday
- Permanent position with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management tasks such as sorting, folding, and distribution is advantageous.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and eager to learn with a positive ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multitask
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to maintain confidentiality and integrity
- Able to work under pressure and follow instructions accurately
- Awareness of and compliance with safety regulations

Flexibility
You may be required to work additional or different hours than initially scheduled and undertake reasonable additional tasks to meet the needs of the company and its clients.