Location
Harrow

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, serves more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide premium services across apartments, leisure facilities, public areas, and corporate offices. Partnering with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. Working in a fast-paced environment, you will consistently deliver the highest levels of room cleanliness, ensuring guest comfort and safety.

Key Responsibilities:
- Clean and tidy guest rooms to established standards
- Change bed linens, replace towels, empty trash bins, and restock amenities
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance
- Sanitize surfaces thoroughly for hygiene maintenance
- Maintain stock levels of cleaning supplies and toiletries
- Promptly report any maintenance issues or damages
- Follow supervisor instructions and adhere to safety protocols
- Ensure the security of guest rooms and the privacy of guests
- Provide professional and respectful service to guests and respond promptly to their requests

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physical ability to lift, bend, and stand for extended periods
- Ability to work individually and as part of a team
- Strong time management skills and attention to detail
- Flexibility and willingness to learn
- A ‘Can Do’ attitude and adaptability to organisational needs
- Ability to prioritise and multi-task effectively
- Capability to provide excellent customer service
- Self-motivation, accountability, and ability to work confidentially with integrity
- Ability to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours beyond those previously notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.