Location
City of London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards and enhancing guest satisfaction across hotels nationwide. Working in a fast-paced environment, you will ensure guest rooms are clean, tidy, and welcoming, consistently delivering the highest levels of service.

Key responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels of cleaning supplies, reporting maintenance issues, following supervisor instructions, adhering to safety protocols, ensuring guest room security and privacy, and providing professional and respectful service to guests.

HotelCare is committed to sustainability and quality, partnering with ICE UK and Abbe Ltd to implement eco-friendly cleaning solutions that reduce our carbon footprint while maintaining excellent service standards.

We offer a comprehensive benefits package including up to 28 days paid holidays, flexible permanent employment to suit your lifestyle, free lunch on duty (site dependent), full on-site training, salary finance options after probation, career progression opportunities including apprenticeships, automatic enrolment into a workplace pension after 3 months’ service, and recognition, incentives, and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods.
- Able to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexible and willing to learn.
- Positive ‘Can Do’ attitude.
- Adaptable to organisational needs.
- Ability to prioritise and multi-task.
- Capable of providing excellent customer service.
- Self-motivated and accountable.
- Able to work confidentially and with integrity.
- Able to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours from those previously notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.