Location
South West London

Hours
0-40 hours per week, with availability required for some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital member of the team, working in a fast-paced hotel environment to manage linen stock efficiently. Your responsibilities include coordinating linen deliveries, fulfilling orders, and distributing linens throughout the hotel. You will ensure proper storage and maintenance of linen inventory and related equipment while adhering to health and safety policies. Providing respectful and prompt assistance to guests and collaborating with coworkers to maintain cleanliness standards and a positive working environment are key aspects of this role. You will follow instructions from supervisors and managers regarding cleaning schedules and specific tasks, contributing to an excellent guest experience.

Company Overview
HotelCare is the UK’s leading hotel support services provider with over 30 years of experience, serving more than 200 hotels nationwide. We clean over 10,000 rooms daily and support a variety of sectors including apartments, leisure facilities, public areas, and corporate offices. In partnership with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining high-quality service.

Benefits
Up to 28 days paid holiday
Permanent position with flexible working hours
Free lunch on duty (site dependent)
Full on-site training
Salary finance with exclusive rates (available after probation)
Career progression opportunities including HotelCare Apprenticeships
Automatic enrolment into workplace pension after 3 months’ service
Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management tasks such as sorting, folding, and distribution is advantageous.

About You
Physically able to lift, bend, and stand for extended periods. Able to work independently and as part of a team. Strong time management skills with attention to detail. Flexible, willing to learn, and adaptable to organisational needs. Possess a positive ‘Can Do’ attitude and the ability to prioritise and multi-task effectively. Committed to providing excellent customer service with self-motivation and accountability. Able to work confidentially and with integrity, follow instructions, and perform well under pressure. Awareness of safety regulations and compliance is essential.

Flexibility
You may be required to work different or additional hours beyond those initially notified and undertake reasonable additional tasks to meet the needs of the company and its clients.