Location
London, W1J

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards and enhancing guest satisfaction across hotels nationwide. Working in a fast-paced environment, you will be responsible for cleaning and tidying guest rooms to established standards, ensuring a welcoming and hygienic environment for all guests. This role involves changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, and following safety protocols. You will provide professional and respectful service to guests, responding promptly to their requests while ensuring the security and privacy of guest rooms.

Company Overview
HotelCare services over 200 hotels nationwide, cleaning more than 10,000 rooms daily and supporting apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining high-quality service.

Benefits
Up to 28 days paid holidays.
A permanent job with flexible working hours to suit your lifestyle.
Free lunch on duty (site dependent).
Full on-site training.
Salary finance with exclusive rates – access to loans or wage advances (available after probation).
Career progression opportunities including HotelCare Apprenticeships.
Automatic enrolment into a workplace pension after 3 months’ service.
Recognition, incentives, and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physical ability to lift, bend, and stand for extended periods.
- Ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and their clients.