Location
East London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction across hotels nationwide. Working in a fast-paced environment, you will be responsible for cleaning and tidying guest rooms to established standards, ensuring a welcoming and hygienic environment for all guests. This role includes changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, and reporting maintenance issues promptly. You will follow supervisor instructions, adhere to safety protocols, and provide professional, respectful service to guests while ensuring their privacy and security.

Company Overview
HotelCare supports over 200 hotels nationwide, cleaning more than 10,000 rooms daily and servicing apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Able to prioritise and multi-task
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours beyond those previously notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.