Location
Remote with occasional work in London office

Hours
Approximately 2.5 days per week (20 hours per week), exact days to be agreed

Salary
£150-200 per day (dependent on qualifications and experience)

About the Role
Mencap is the leading charity for people with a learning disability in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice, change laws, and provide support so that everyone has a chance to live the life they choose. Our values are Passionate, Inclusive, Brave, Positive, and Kind.

We are seeking a creative, skilled and motivated Marketing, Design & Social Media Officer to support Mencap’s marketing, design and social media activity. In this role you will help produce high-quality visual content, write engaging copy, manage social media channels, schedule posts, and support broader campaigns to increase awareness and engagement with Mencap’s mission.

Key responsibilities include creating graphic design work for print and digital using Adobe Creative Suite and Canva, planning and editing video content, writing and proofreading copy for various platforms, managing the social media content calendar, engaging with audiences, supporting campaign visuals, analysing performance metrics, ensuring accessibility standards, and maintaining a repository of visual assets.

Experience
- Strong graphic design skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, CapCut or similar)
- Proficient in Canva, including setting up templates and adjusting designs
- Good video editing skills for short social/digital clips, including adding graphics, transitions, and captions
- Strong social media skills including content scheduling, platform knowledge (Facebook, Instagram, X/Twitter, LinkedIn, TikTok), and audience engagement
- Excellent copywriting and editing skills with ability to write clear, engaging, audience-appropriate content
- Ability to manage own workflow, meet deadlines, and juggle multiple tasks
- Good eye for detail, consistency, and brand adherence

About you
- Creative, motivated and able to work independently
- Passionate about social causes and inclusive communication
- Comfortable collaborating with internal teams and adapting to evolving priorities

Qualifications
- Experience in the charity or not-for-profit sector is desirable but not essential
- Familiarity with social media analytics tools (e.g. SproutSocial, Buffer, Hootsuite, Meta Business Suite) and using data to inform content decisions is advantageous
- Basic photography or content production experience (shooting photos/video) is a plus
- Understanding of accessibility best practices in digital communications