Location
London

Hours
Full Time (hours not specified)

Salary
£33,270 per annum

About the Role
An exciting fixed term opportunity is available until 31st March 2027 to join the Medical Workforce department at Guy's and St Thomas' NHS Foundation Trust, one of the largest and most prestigious NHS organisations. The post holder will act as the first point of contact for recruitment enquiries from managers, staff and applicants, providing initial advice and support on recruitment processes and specific campaign information within the team remit. Responsibilities include advising candidates on shortlisting and interview outcomes, completing pre-employment checks on the Trac recruitment system, triaging the Medical Recruitment inbox, ESR inputting, and issuing contracts of employment within agreed timescales. The role involves close collaboration with Medical Recruitment Co-ordinators and the Medical Workforce Team Leader. Previous experience in Medical Workforce is advantageous.

Guy's and St Thomas' NHS Foundation Trust is among the UK’s busiest and most successful NHS foundation trusts, providing a full range of hospital and community services for people in south London and specialist care for patients from further afield. The Trust includes the Evelina London Children’s Hospital and community services in Lambeth and Southwark, and is part of King’s Health Partners, an accredited UK academic health sciences centre. The Trust prides itself on clinical excellence, high quality teaching, research, and patient experience, maintaining a 'good' overall rating from the Care Quality Commission and an 'outstanding' rating for adult community services.

The Trust employs over 23,500 staff and is committed to supporting and developing its workforce to deliver safe, high quality, and efficient care. It has one of the most ambitious capital investment programmes in the NHS and is dedicated to equality, diversity, and inclusion in all aspects of its work.

Experience
- Experience working within customer service or office environment within HR or resourcing
- Experience producing contracts of employment accurately within set KPI standard times
- Experience providing administrative support for recruitment activities in a fast-paced, highly visible support service
- Desirable: Experience working with the NHS and Medical Staffing/recruitment experience

About you
- Operational knowledge of standard Resourcing policies and procedures
- Ability to collate, input and analyse data systematically and accurately with close attention to detail
- Proficient in computerised candidate management systems and HR database systems
- Computer literate with skills in keyboard, Word, Excel, Outlook and PowerPoint
- Able to prioritise and plan activities to meet tight deadlines in accordance with Service Level Agreements
- Excellent communication skills with ability to maintain confidentiality and communicate with tact and discretion
- Knows when and how to escalate problems or difficulties
- Able to understand and work within Trust policies relating to data protection, equal opportunities and Health and Safety
- Working understanding of relevant recruitment and employment legislation
- Desirable: Awareness of NHS issues, working knowledge of Medical and Dentists Terms and Conditions, employment law relating to recruitment, knowledge of ESR and Trac systems

Qualifications
- Essential: Educated to GCSE or equivalent including English and Mathematics
- NVQ Level 3 or equivalent experience in customer service or administration
- Desirable: Certificate in Personnel Practice level or equivalent HR qualification, or studying towards such qualification