Location
London

Hours
35 hours per week

Salary
£42,912 per annum

About the Role
Do you have a passion for working in Housing? Are you highly organised with great attention to detail and enjoy working in a fast-paced team environment? An exciting opportunity has arisen to join the Service Delivery Team within Estate Services as a Mobile Team Supervisor. This role involves the supervision and line management of the mobile/relief caretaking team, ensuring that services are delivered to estates in accordance with caretaking and quality assurance manuals.

Key responsibilities include:
- Managing resource allocation for the mobile/relief caretaking team and Estate Operatives
- Supervising and line managing the team, including work allocation, staff rotas, monitoring performance, and taking corrective action when necessary
- Authorising leave and managing absences including sickness
- Maintaining accurate records relating to caretaking, service charges, performance monitoring, sickness absence, risk assessments, and other team documentation
- Ensuring the team is well trained, knowledgeable, and compliant with health and safety legislation, including the use of personal protective equipment (PPE), safe handling of chemicals and equipment, and accident/incident reporting
- Resolving issues creatively and sensitively in line with procedures
- Monitoring tasks to ensure services are delivered to the correct frequencies and standards
- Deputising for and assisting the Service Delivery Manager as required

Working for Our Organisation
Islington Council is committed to challenging inequality and fostering a diverse and inclusive workplace. We live by our CARE values: collaborative, ambitious, resourceful, and empowering. We strive to create a more equal Islington where everyone has an equal chance to thrive. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, ensuring a safe and respectful environment for all colleagues.

Our Offer to You
We offer an excellent benefits package including:
- Up to 31 days annual leave, increasing to 36 days after five years of local government service
- Flexible working arrangements to support a healthy work-life balance
- Learning and development opportunities
- Competitive pay with a commitment to paying all staff at least the London Living Wage
- Excellent local government pension scheme
- Cycle to Work scheme and discounted gym memberships
- Local discounts at restaurants, shops, health and beauty providers, and more

Pre-Employment Checks
Employment is subject to satisfactory pre-employment checks which may include proof of address, right to work in the UK, references, occupational health clearance, professional qualifications, and a DBS check at the appropriate level.

Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This post is subject to a basic DBS check, qualifications check, and 3-5 years referencing.

Experience
Proven experience in supervising and managing a team, preferably within a housing or caretaking environment. Experience in resource allocation, performance monitoring, and health and safety compliance is essential.

About You
You are motivated, highly organised, and ambitious with excellent attention to detail. You can work independently and as part of a wider team. You demonstrate strong leadership skills and the ability to resolve issues sensitively and creatively. Commitment to health and safety and compliance with relevant legislation is essential.

Qualifications
Relevant qualifications in housing, caretaking, or facilities management are desirable but not essential. A commitment to ongoing learning and development is expected.