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40 Blackfriars Rd, London

Night Auditor

Ennismore Careers
Hospitality
Hospitality
Negotiable
Company logo image
Description

Location
40 Blackfriars Rd, London

Hours
Night shifts (specific hours to be confirmed)

Salary
Competitive salary

About the Role
You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, making them feel welcome and their stay special - the Hox way. You will deal with the coming and going of guests, ensuring all bills are correct and contain no surprises. You will work with all our teams to keep the hotel busy and assist the Night Manager with managing any overbooking levels. You will answer phones, handle requests, and resolve any issues that arise during the night, involving the team as needed – you are the one-stop-shop for our guests to turn to.

Requirements

Experience
Previous hotel or similar experience is advantageous but not essential. We value eagerness to learn and will provide the necessary training.

About you
- Positive attitude and passion for hospitality, focused on creating memorable experiences for guests and colleagues alike.
- Confident and able to work independently, especially important given the smaller night team.
- Helpful, calm under pressure, and solution-oriented.
- Open-minded and willing to try new approaches.
- Team player who supports others and enjoys a fun working environment.
- Authentic and genuine; we value individuality over conformity.

Qualifications
There are no formal qualifications required for this role, just a great attitude and willingness to learn.

Benefits
Additional Information What's in it for you... Competitive salary 19.6 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Expiry date: 09/09/2026
Night Auditor
Company:
Ennismore Careers
Job Type:
Full-time, Entry Level
Location:
40 Blackfriars Rd, London