Location
Based in Catford, London, in a well-connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please note there is no step-free access at this location and some of our other sites.

Hours
37.5 hours per week, Monday to Sunday on a rota including 3 to 4 night shifts per week between 20:00 - 08:30. Some flexibility around these hours may be required according to service needs.

Salary
£27,000 per annum

About the Role
We are seeking a Mental Health Rehabilitation Worker to cover the night shift in our Lewisham-based service, which offers specialist intensive rehabilitation for individuals requiring enhanced interventions beyond commissioned community services. Residents live with us for up to nine months after discharge from acute wards, helping to avoid inpatient rehabilitation admissions. Our goal is to support residents to transition into less supported accommodation, fostering greater independence and community integration.

In this role, you will ensure resident safety, wellbeing, and progress towards recovery goals. You will help create a safe and empowering environment, build relationships with relevant partners, and develop support plans. You will plan and facilitate activities and support residents in achieving greater independence. Night shift staff play a vital role in maintaining the high-quality care provided during the day, ensuring a safe, respectful, and responsive environment. Night staff are expected to remain awake, alert, and actively engaged throughout their shift; sleeping on duty is strictly prohibited and may result in disciplinary action, including dismissal.

Key responsibilities include:
- Providing night support and supervision across two nearby residential properties
- Monitoring residents’ wellbeing through regular checks and responding to incidents or emergencies
- Supporting residents to achieve recovery and rehabilitation goals to promote independence
- Maintaining accurate records and handovers to ensure effective communication between shifts
- Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress
- Collaborating with colleagues and management to deliver high-quality care
- Remaining alert and monitoring CCTV throughout the shift
- Completing routine night duties and any tasks assigned by the day shift or service manager
- Key worker duties including inductions, support plans, reviews, risk assessments, welfare checks, record updates, managing access and unauthorized visitors, following missing person protocols, and escalating issues to on-call staff when necessary
- Health & Safety responsibilities such as property checks, reporting maintenance issues, keeping communal areas clean and safe, and completing required reports (AINMs and others)

Experience
- Previous experience working with individuals with multiple complex needs including mental health, substance misuse, alcohol issues, and challenging behaviours
- Experience creating co-produced support plans, key working, care planning, and providing appropriate interventions
- IT proficiency with the ability to learn new software and use basic Microsoft applications
- Understanding of the housing and social needs of people with multiple and complex needs
- Awareness and/or practical knowledge of social marginalisation related to mental health, addiction, exploitation, homelessness, and previous convictions

About you
We are looking for a resilient and compassionate individual who can provide high-quality care within a flexible, recovery-focused service. You will work collaboratively as part of a supportive team that values communication, empathy, and empowerment. You should be proactive, able to support residents even during quieter hours, and contribute to the smooth running of the service while actively engaging with residents and the wider team to help achieve service KPIs.

Qualifications
Relevant qualifications are desirable but not explicitly stated. A commitment to ongoing training and development is expected.