Location
Based within Croydon. Please be aware there is no step free access at this location and some of our other sites.

Hours
37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota from 20:00 to 8:30, including a break. You may be required to work bank holidays in line with the needs of the service.

Salary
£27,000 per annum

About the Role
We are hiring a Night Recovery Worker to join our 24/7 accommodation service in Croydon, providing high support to females with forensic mental health needs, complex needs, and dual diagnosis. In this role, you will deliver person-centred support to help residents overcome personal challenges and achieve their goals through tailored support plans, interventions, and activities. You will work alongside internal and external partners to ensure holistic care.

You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and managing any issues that arise. The role includes completing administrative tasks and providing thorough handovers to day staff and managers to maintain consistent service delivery.

Key responsibilities include:
- Acting as the main support worker for a group of residents, creating and updating their support and risk plans
- Providing advice, guidance, information, and life skills training to residents while carrying out welfare checks
- Supporting residents to take medication as required
- Helping residents understand their rights, build confidence, and increase independence as they transition back to the community
- Recognising signs of deteriorating mental health and taking appropriate action to prevent crises
- Following safeguarding procedures and reporting concerns promptly
- Maintaining accurate medication records and building strong working relationships with colleagues and external agencies

Experience
- Experience supporting women with forensic mental health needs
- Solid understanding of risk management, rehabilitation, and recovery-focused practice
- IT proficiency with basic Microsoft skills and ability to learn new software

About You
- Genuine passion and purpose to help people facing multiple disadvantages
- Female (occupational requirement due to the nature of the service)
- Team player driven to provide high-quality, tailored support
- Effective communicator able to build rapport and trust with diverse individuals
- Compassionate, supportive, and empowering with strong relationship-building skills
- Ability to manage night shift caseload, prioritise tasks, and use initiative
- Understanding of key legislation and best practice in mental health, safeguarding, and social care
- Cultural awareness, self-awareness, and openness to personal growth and feedback
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Qualifications
No specific qualifications stated; however, relevant experience and alignment with role requirements are essential.