Location
London

Hours
Full Time

Salary
Negotiable

About the Role
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. The PAM Operations Analyst will support the design and execution of Privileged Access Management (PAM) strategies and policies. You will assist in the implementation and maintenance of PAM tools and platforms, ensuring availability, scalability, and security. Responsibilities include onboarding, maintaining, and monitoring privileged accounts across various systems, collaborating with cross-functional teams to integrate PAM solutions, performing regular access reviews and audits, and addressing vulnerabilities or misuse of privileged accounts. You will create and maintain documentation, train end-users on PAM best practices, assist in incident response, and stay informed on industry trends to propose enhancements. The role requires meeting SLA targets and participating in an on-call rotation to provide SME support outside business hours as needed. You will also support regular risk assessments and audits related to privileged access and collaborate with teams to ensure adherence to security standards.

Experience
- Minimum 5 years in IT security or a similar role, with at least 2 years specializing in PAM practices.
- Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365, Microsoft Entra ID, and Windows Server Administration tools.
- Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar.
- Strong understanding of identity and access management (IAM) principles and best practices.
- Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration.
- Experience working in a team-oriented, collaborative environment.
- Experience with ServiceNow and understanding of SLAs and their importance.

About you
Excellent analytical, communication, and organizational skills. Strong technical and business acumen. Ability to collaborate effectively across teams and support incident response and troubleshooting activities related to privileged account abuse or compromise.

Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Preferred certifications such as Delinea, CyberArk Defender, CISSP, CISM, or equivalent.
- Experience securing privileged access in an enterprise environment.
- Knowledge of risk management and security assessment methodologies.