Location
London Borough of Merton

Hours
Part Time - 17.5 hours per week

Salary
£33,609 – £35,628 per annum (pro-rata)

About the Role
Join the My Futures Team and help shape young people's futures in this newly created role within a high performing local authority with a strong track record of supporting children and young people. As part of a dynamic and supportive team, you will play a vital role in helping young people access education, employment and training (EET) opportunities that can positively shape their futures.

This varied and rewarding position combines participation tracking with direct engagement with young people, families, schools, colleges and training providers. You will maintain accurate participation records while providing timely Information, Advice and Guidance (IAG) to support young people in overcoming barriers and achieving their goals.

Whether you are starting your career, changing direction or building on existing experience, this role offers an excellent opportunity to develop and apply valuable skills in engagement, data management, partnership working, careers guidance and youth support. You will have the opportunity to build on existing skills, develop new ones, access ongoing development opportunities, and work alongside experienced professionals passionate about making a difference.

If you are motivated by helping others succeed, enjoy building relationships, and want a role where you can learn, contribute and have a real impact, we would love to hear from you.

Key responsibilities include:
- Engaging with stakeholders using various communication methods to establish young people’s EET status and identify those needing support.
- Identifying NEET risks through effective data handling and tracking to ensure timely support.
- Maintaining accurate and up-to-date records of young people’s participation in EET or NEET and uploading data to the database in line with data protection guidelines and DfE reporting cycles.
- Providing Information, Advice and Guidance (IAG) on post-16 EET pathways to NEET young people and other stakeholders, and signposting or referring them to relevant services.
- Supporting the delivery of occasional participation events, activities and educational visits, primarily during school holiday periods.

Experience
- Experience of working with young people, particularly those facing barriers to education, employment or training is desirable but not essential.

About you
- Excellent communication and interpersonal skills, with confidence to engage and motivate young people.
- A natural ability to build trust and positive relationships with young people from diverse backgrounds.
- Empathy, resilience and a genuine commitment to supporting young people to achieve their goals.
- Strong organisational skills with the ability to manage a varied workload and maintain accurate records.
- Good attention to detail and confidence working with data and information systems.
- Competent user of Microsoft Office applications, particularly Excel, and able to learn new databases and digital systems.
- Ability to work independently while contributing positively as part of a team.
- Flexible and proactive approach, willing to engage with young people in community settings and undertake home visits alongside colleagues.
- Willingness to go out into the community and undertake home visits (with colleagues).

Qualifications
- Level 3 (or above) Information, Advice and Guidance (IAG) qualification is desirable or a willingness to work towards one.
- Knowledge of post-16 education, apprenticeships, training and employment pathways is desirable.