Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Product Analyst to join our ever-evolving Product Compliance, Risk, and CDD team and help shape the future of global commerce. You will support the Transaction Monitoring product portfolio throughout the product lifecycle and partner with Product Managers to define and document business requirements, Features, User Stories, and Acceptance Criteria. You will maintain and refine product backlogs, ensuring work is prioritized and aligned with business objectives. Collaborating with Engineering, Architecture, Compliance, Operations, Data Science, and business stakeholders, you will help deliver high-quality product enhancements. You will participate in SAFe Agile ceremonies including PI Planning, backlog refinement, sprint planning, sprint reviews, and retrospectives. Your role includes analyzing business processes and recommending product improvements that increase detection effectiveness, operational efficiency, and customer value. You will coordinate feature delivery across multiple teams while identifying risks, dependencies, and opportunities for improvement. Supporting User Acceptance Testing (UAT), defect triage, production validation, and release activities will also be part of your responsibilities. Additionally, you will create and maintain product documentation, process flows, and supporting artifacts, monitor product performance, and identify opportunities for continuous improvement. You will assist with production issue analysis, root cause investigations, and resolution planning.

Experience
1–3 years of experience in Product Management, Product Analysis, Business Analysis, or a related role. Experience with Fraud, Credit Risk, and Anti-Money Laundering (AML) transaction monitoring solutions. Strong understanding of Agile or SAFe Agile product development methodologies. Experience writing business requirements, Features, User Stories, and Acceptance Criteria. Experience supporting backlog management and Agile delivery. Experience within payments, fintech, banking, or financial services. Familiarity with transaction monitoring concepts including alert generation, rules management, thresholds, segmentation, model tuning, and case management. Experience working with Jira, Azure DevOps, Confluence, or similar Agile tools. Experience using SQL or performing data analysis to support product decisions. Knowledge of payment processing, merchant acquiring, or risk management. Experience working with globally distributed teams. Experience supporting SaaS products or cloud-based platforms. Experience with building or working with models (fraud, credit, and AML a plus).

About you
Strong analytical, problem-solving, and critical thinking skills. Excellent written, verbal, and interpersonal communication skills. Ability to work effectively with technical and non-technical stakeholders. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Qualifications
It’s a bonus if you have a Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field.