Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Meta Product Managers collaborate with cross-functional teams including engineers, solutions architects, data scientists, and customer-facing partners to take conversational AI agents from prototype to production at scale. This is a deeply technical, hands-on role for someone experienced in shipping and operating live agentic systems in front of real users. You will own end-to-end system design, evaluation, and continuous improvement while leading AI transformation with our largest partners. Responsibilities include leading and driving a complex product area by defining success metrics, prioritizing problems, and identifying optimal strategies within the wider organizational context. You will adapt strategies based on learnings and changing environments, drive consensus on prioritization, and critically evaluate when AI is the best solution, articulating tradeoffs, risks, and second-order effects.

You will translate AI capabilities into compelling product visions that create differentiated value and develop AI-native strategies with comprehensive evaluation and data plans to enable continuous improvement. Working with cross-functional teams, you will define product vision, develop roadmaps, drive progress against goals and milestones, resolve challenges, and improve team effectiveness. You will identify opportunities and dependencies across adjacent product areas, reimagine workflows using AI tools to increase velocity and capability, and foster a culture of rapid experimentation and learning.

Scaling AI best practices, workflows, and artifacts across product teams will be key to compounding organizational capability. You will support the growth of other PMs and team members through mentorship and coaching on AI-native practices, influence strategy across partner functions, and orchestrate complex execution combining AI automation with strategic human oversight to reduce toil while maintaining quality and accountability. Clear communication of product strategy and progress to all stakeholders is essential.

You will independently use AI-enabled tools to build product artifacts for prototyping, validation, or shipping. Interpreting research and state-of-the-art learnings, you will design product strategy applying rigorous logical reasoning. A deep understanding of system and architecture trade-offs and their impact on user experience and business outcomes is required to lead credible technical discussions with engineering partners. You will gather and analyze user research and market data to inform product decisions and influence the broader product organization.

Designing sophisticated experiments, interpreting results with AI-accelerated analysis, and driving concrete product decisions are core to this role. You will define and run evaluations to interpret model outputs and adjust execution based on learnings, establishing evaluation as a first-class product practice across teams.

Experience
- 8+ years of relevant industry experience with at least 3 years in Product Management
- Proven ability to derive product direction from production system data, deciding what to build next based on evaluations, telemetry, and user failure modes rather than stated requirements
- Experience leading cross-functional teams across a full product line, including crafting product mission and strategy, defining requirements, coordinating resources, and driving teams to achieve milestones and goals
- Demonstrated proficiency in communication, bringing clarity to complex and technical messages across all audience levels
- Experience leading, motivating teams, and influencing across organizations
- Proficiency using AI-enabled tools to build product artifacts
- Experience integrating diverse user requirements and context into a coherent product strategy
- Experience identifying and hiring talent to build AI-capable cross-functional teams
- Extensive experience analyzing large-scale, complex data sets and making effective data-driven decisions
- Experience with comprehensive AI evaluations, monitoring, and data strategies enabling continuous improvement of deployed AI systems
- Proven track record of driving significant improvements in product performance and team effectiveness
- Demonstrated ability to integrate AI tools to optimize and redesign workflows, driving measurable impact such as efficiency gains and quality improvements
- Experience adhering to and implementing responsible, ethical AI practices including risk assessment, bias mitigation, and quality reviews
- Ongoing AI skill development and staying current with emerging AI technologies
- Experience deploying and operating conversational AI in regulated, high-volume, or mission-critical customer-facing environments, including end-to-end system design, API architecture, tools, and protocols to drive automation

About you
You are a strategic thinker with strong technical expertise and a passion for AI-driven product innovation. You thrive in complex environments, excel at cross-functional collaboration, and are motivated by driving impactful AI transformations. You demonstrate leadership in mentoring others and fostering a culture of experimentation and continuous learning. You communicate with clarity and influence across diverse teams and stakeholders. You are committed to responsible AI practices and continuous personal development in AI technologies.

Qualifications
- Bachelor's degree or equivalent in a relevant field; STEM subjects preferred (e.g., Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences)
- Advanced degree in Computer Science, Machine Learning, or related technical field is highly desirable
- Demonstrated ability to lead credible technical discussions and understand system/architecture trade-offs impacting user experience and business outcomes