Location
10 Paternoster Square, London

Hours
Full Time

Salary
Negotiable

About the Role
As Product Manager for LSEG Directory within Workflows, you will play a pivotal role in shaping, defining, and executing the strategic direction of LSEG’s Open Directory initiative – an integral element of the LSEG Microsoft Partnership. The Open Directory serves as a cornerstone of LSEG’s Collaboration strategy, aimed at broadening the Workspace community through integration with Microsoft Teams via External Collaboration. You will provide product leadership to deliver capabilities and workflows designed to support Communities use cases on the Open Directory platform. Leveraging your comprehensive knowledge of Financial Services customer personas and actively incorporating client feedback, you will ensure the viability of product features that drive Community adoption and growth. You will collaborate closely with other Workspace Cluster Leads to develop sophisticated customer workflows and innovative, AI-driven experiences that enhance the value of our collaboration tools. Working in partnership with various business lines, you will ensure alignment between Workspace program objectives and stakeholder requirements, positioning Workspace as a leader within the industry.

Key Responsibilities
- Manage one or more squads within the Workspace Collaboration Cluster, focusing on the build-out of the LSEG Directory product
- Collaborate with Workspace platform and community teams to prioritize and develop product features to drive engagement
- Translate product strategy into detailed requirements for prototype construction and final product development by the engineering team
- Drive execution of all product development processes including research, UX prototypes, roadmaps, requirements development, and product launch
- Facilitate or participate in agile ceremonies such as daily scrums, backlog refinement, sprint planning, reviews, retrospectives, and look ahead meetings
- Ensure alignment of all work to achieve agreed OKRs
- Define and track KPIs, usage analytics, and user feedback to identify opportunities to remove friction and increase user activity
- Build effective relationships across the organisation to ensure project success
- Communicate complex ideas effectively at multiple organisational levels and adapt style as needed

About London Stock Exchange Group
Join us and be part of a team that values innovation, quality, and continuous improvement. LSEG is a leading global financial markets infrastructure and data provider, driving financial stability, empowering economies, and enabling customers to create sustainable growth. Our values of Integrity, Partnership, Excellence, and Change underpin everything we do. Working with us means joining a dynamic organisation of 25,000 people across 65 countries, where individuality is valued and diversity is embraced. We are proud to be an equal opportunities employer and committed to sustainability, charitable giving, and employee wellbeing through a range of tailored benefits and initiatives.

Experience
- Over 10 years in senior product leadership roles
- Deep understanding of Financial Services workflows, personas, and communities (e.g. FX, Commodities, FI, Equities, Investment Banking, Wealth)
- Expertise with chat and collaboration platforms
- Familiarity with BOT/Agentic, APIs, and natural language AI technologies
- Extensive experience working in large matrix organisations
- Proven ability to think creatively and strategically to advance personalization initiatives
- Experience collaborating with senior stakeholders across technology, product, and business divisions

About You
- Excellent communication skills at all organisational levels
- Ability to work cross-functionally with architecture, product, data science, proposition, and project management teams
- Strong relationship builder with a collaborative mindset
- Strategic thinker with a passion for innovation and customer-centric product development

Qualifications
No specific qualifications required; however, relevant experience and expertise in financial services product management and collaboration technologies are essential.