Location
London

Hours
Full Time - 1.0 FTE

Salary
£31,770 per annum

About the Role
As a Programme Administrator, you will administer academic programmes with a consistent and robust approach while adhering to University Academic Regulations and processes. You will provide excellent customer service by handling enquiries related to academic programmes, maintaining a sound knowledge of Academic Regulations, and offering advice and guidance to both staff and students. You will support validation processes for new or existing programmes and contribute to the ongoing robust management of programmes by collaborating closely with university central services such as Registry, Timetabling, and the Academic Office.

Your role will include taking an active part in all aspects of the student administration experience, including pre-registration, enrolment and induction activities, attendance monitoring, assessment, and retention activities. You will coordinate programme assessment activities such as producing assessment calendars, managing submissions, producing grade sheets, and servicing Assessment Boards. This involves liaising with academic colleagues and key stakeholders including external examiners and collaborative partners.

Additionally, you will organise and service Assessment Boards and Academic School meetings as required, including all related administrative tasks. You will gather and disseminate information as requested by managers and academic colleagues, volunteer at University Open Days and Graduation Ceremonies, and undertake all required administration and coordination activities associated with the role. You may also be asked to undertake any other duties commensurate with the seniority of the post or as required by the head of department.

Experience
Experience in academic administration or a similar role is desirable. Familiarity with academic regulations and university processes is advantageous.

About you
- Strong organisational and communication skills
- Ability to provide excellent customer service and work collaboratively with staff and students
- Proactive and able to manage multiple tasks effectively
- Comfortable working with a range of stakeholders including academic colleagues, external examiners, and central university services
- Willingness to volunteer at University events such as Open Days and Graduation Ceremonies

Qualifications
Relevant qualifications or experience in administration or higher education administration are preferred but not essential. A good understanding of academic regulations and university policies is important.