South Bank, London
Programme Support Administrator (with development opportunities)
Guy's and St Thomas' Trust
£31,944
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
Are you passionate about innovation, project management, addressing inequalities and leading change to improve health and care outcomes?
The Health Innovation Networks have recently been relicensed and has secured some high-profile contracts – which means we are keen to recruit a new cohort of passionate and project staff as part of a plan to develop our passionate and high-performing team at the award-winning Health Innovation Network South London (HIN) and DigitalHealth.London.
HIN runs a range of programmes supporting the adoption of innovation in health and care, including the award-winning DigitalHealth.London Accelerator programme. Hosted by Guy’s and St Thomas’s NHS Foundation Trust, we enjoy the benefits of being NHS members of staff while focusing on innovation to improve the lives of patients and staff in the health and care sector.
These Project Support Administrator posts will form a new cohort of project support professionals to work on some of HIN’s priority projects, including digital transformation, cardiovascular, innovators support and DigitalHealth.London. These post holders are expected to engage in training and development opportunities such as our “HIN Academy” to help them develop the skills and know-how for their careers to progress in project management and/or healthcare.
Previous post holders have been successful in developing their careers and many have successfully progressed to senior roles in HIN and elsewhere.
Main duties of the job
The Health Innovation Network is a vibrant and exciting place to work, and we are looking for colleagues who will thrive in that environment and be part of our continued growth and development.
The Programme Support Administrator will provide administrative functions for projects that support CCGs, innovative companies, innovators, and other health and social care organisations. The focus of these projects is typically on enabling the adoption of innovation in health and care, many of which are digital so having an enthusiasm for technologies (such as AI, machine learning, remote monitoring, etc.) could be advantageous.
The post holder will be highly organised and have good communication skills with a view to developing a good understanding of health and care innovations including digital technologies, change, and improvement methods through the spreading of digital innovation across the country.
This post-holder will be the primary first point of contact for any queries directed to the projects that they work on and will be expected to be able to provide first-line responses to most queries.
This role is suitable for individuals that have both project administration and healthcare or technology qualifications/experience and that has a passion for innovation within the NHS.
Working for our organisation
What is the Health Innovation Network?
The HIN is one of the 15 Health Innovation across England. We work across a range of health and care services through each of our clinical and innovation themes, to transform care in diabetes, patient safety, mental health, cardiovascular and healthy ageing and to accelerate innovations into the NHS.
As part of the HIN adaptable working principles, which allows our ability to adapt to anticipated changes in project portfolios and gives staff the opportunity to enhance their skills and expertise, the successful candidate may be asked to operate across other themes and projects. At the moment the team is working in a hybrid fashion, and the postholder is expected to be available to work from our office near Waterloo on any working day.
We are looking to create a pipeline for this post, if you are offered the role, there is a possibility that you will be required to commence your role on 2 nd December 2024.
Our Values: Brave - We encourage our teams and others to be brave with their ideas and support them to try new things.
Kind - We care about each other, the people we work with, and about the health and wellbeing of south Londoners.
Open - We're open about what we do, and we share what we learn.
Different - We think differently, and we are strong because of our diverse background, talents, and experiences.
Together - We build communities and networks, we collaborate, and we connect.
Detailed job description and main responsibilities
Strong communication (verbal and written), as well problem solving and team working. IT skills with excellent knowledge of Microsoft Office applications and the ability to work with stakeholders.
Please see attached JD and Person Spec. for full information.
Screening Question
Please can you answer the following question in less than 300 words in your supporting statement ensuring you demonstrate how you meet the criteria.
What appeals to you about a project role at the Health Innovation Network, and what value will you add to supporting the spread and adoption of innovation in the NHS?
You will be longlisted based on your answer to this screening question. Those successfully longlisted will be invited to a round of online aptitude tests scheduled on w/c 21st October 2024. The best candidates from the online tests will then be shortlisted and invited to the interview and assessment centre on the 4th November 2024.
We are committed to Equality, Diversity and Inclusion and ensure we have a diverse panel for all our recruitment.
Don’t meet every single requirement in the person specification? Studies have shown that women and people from global majority backgrounds are less likely to apply for jobs unless they meet every single criteria. At the HIN we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with what is stated, we encourage you to apply anyway or contact us to discuss. You may be just the right candidate for this or other roles.
Person specification
Education
Essential criteria
Diploma (or working towards) or relevant equivalent experience and/or training.
Skills
Essential criteria
Highly organised with excellent attention to detail.
Excellent communication skills, verbal and written.
Experience
Essential criteria
Experience of working in high pressure environment showing effective prioritisation and co-ordination of a varied workload under pressure and to deadlines.
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Applicant requirements
You must have appropriate UK professional registration.
Further details / informal visits contact
Name
Katya Masconi-Yule
Job title
Senior Programme Director
Email address
[email protected]
Telephone number
07943656516
Additional information
Please contact Katya if you have any questions about the vacancy and she will be happy to help but note that contacting Katya will not enhance your application.
Expiry date: 14/10/2024
Programme Support Administrator (with development opportunities)
Company
Guy's and St Thomas' Trust
Salary
£31,944
Job Type
Full-time
Location
South Bank, London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local