Location
Hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool or London (Canary Wharf). As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site. Our offices are modern, newly refurbished, with excellent city centre transport links and co-location with other government departments such as the Department for Health and Social Care (DHSC).

Hours
Full time, hours as per contract.

Salary
Higher Executive Officer (HEO) £33,422-£40,731 (National), £35,587-£43,244 (Outer London), £37,749-£45,353 (Inner London). Salary is based on office location. Pay increases are through the relevant annual pay award for the role and terms. Flexibility on starting salary may be considered in exceptional circumstances.

About the Role
This role is based on the Government Project Delivery Profession Project Support Officer (HEO) role profile and aligns with the Project Delivery Capability Framework (PDCF). Operating within a Digital, Data and Technology (DDaT) environment, you will contribute to the delivery of projects, programmes, portfolios and services. Responsibilities may include governance and assurance coordination, portfolio support, project reporting, digital and data project coordination, service coordination, Jira workflow administration, Confluence knowledge management, stakeholder engagement, risk and dependency management, and support to the delivery of digital, data and technology services.

Typical duties include:
- Planning and scheduling: Implementing and maintaining systems for effective planning.
- Monitoring and reporting: Establishing project controls, preparing performance reports, and keeping project managers informed.
- Administration: Managing organisational tasks efficiently and ensuring compliance with security, health and safety, equality and diversity, business continuity, and business planning.
- Resources: Leading teams to identify, develop and deploy resources, managing workforce planning, and procurement within delegated financial authority.
- Stakeholder management: Managing professional relationships with internal and external stakeholders and acting as lead contact for some external parties.
- Financial control: Monitoring project spend, contributing to budgets and business cases, and maintaining an accurate asset register.
- Risks and issues: Managing potential risks, working with risk managers, and escalating as appropriate.

Please note the Digital and Data Directorate is reviewing its Target Operating Model, which may affect some roles in the future. Candidates will be kept informed of any changes.

Experience
Working knowledge in a project or programme environment covering planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies and assurance. Experience of promoting best practice and lessons learned to support continuous improvement. Strong capability in using Microsoft Office applications including Excel, Word, and PowerPoint. Ability to use digital tools and data analytics to support effective decision making in projects.

About you
Excellent written and verbal communication skills with the ability to challenge effectively to ensure correct information is presented at the right time. Strong interpersonal skills with the ability to develop effective relationships with a wide range of stakeholders. Works well under pressure, effectively manages multiple tasks, and has keen attention to detail.

Qualifications
Successful candidates must pass a basic Disclosure and Barring Security (DBS) check and meet the Basic Personnel Security Standard before appointment.