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Project Support Officer

UK Health Security Agency
Office & Professional
Office & Professional
£33,422 - £45,353/Year
Full-time, Entry Level
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Description

Location
Hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool or London (Canary Wharf). As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site. Our offices are modern, newly refurbished with excellent city centre transport links and co-located with other government departments.

Hours
Full Time - standard Civil Service working hours, flexible working patterns available including part-time, job-share and compressed hours.

Salary
Higher Executive Officer (HEO) Grade:
£33,422 - £40,731 (National)
£35,587 - £43,244 (Outer London)
£37,749 - £45,353 (Inner London)
Pay is subject to location and annual pay awards.

About the Role
The Project Support Officer role within the Regions Data Science, Epidemiology Data Science Unit supports the delivery of project objectives of moderate complexity. You will assist the Senior Project Manager and Project Leads by operating project management processes and coordinating business management activities. Working within a Digital, Data and Technology environment, your responsibilities will include governance and assurance coordination, portfolio support, project reporting, digital and data project coordination, service coordination, Jira workflow administration, Confluence knowledge management, stakeholder engagement, risk and dependency management, and supporting delivery of digital, data and technology services.

Key duties include:
- Planning and scheduling: Implementing and maintaining systems for effective project planning.
- Monitoring and reporting: Establishing project controls and preparing performance reports.
- Administration: Managing compliance with security, health and safety, equality and diversity, business continuity, and business planning.
- Resource management: Leading resource identification and deployment, workforce planning, and procurement within delegated financial authority.
- Stakeholder management: Managing professional relationships and acting as lead contact for some external parties.
- Financial control: Monitoring project spend, contributing to budgets and business cases, and maintaining asset registers.
- Risk and issue management: Identifying and managing risks and escalating as appropriate.

This role aligns with the Government Project Delivery Profession Project Support Officer (HEO) profile and the Project Delivery Capability Framework (PDCF). The Digital and Data Directorate is reviewing its Target Operating Model, which may affect roles in the future.

Requirements

Experience
Working knowledge in a project or programme environment covering planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies, and assurance. Experience using digital tools and data analytics to support effective decision making in projects. Proven ability to promote best practice and lessons learned to support continuous improvement. Strong capability in Microsoft Office applications including Excel, Word, and PowerPoint.

About you
Excellent written and verbal communication skills with the ability to challenge effectively. Strong interpersonal skills with the ability to develop effective relationships with a wide range of stakeholders. Ability to work well under pressure, manage multiple tasks, and maintain keen attention to detail.

Qualifications
No specific qualifications are required; however, successful candidates must pass a basic Disclosure and Barring Security (DBS) check and meet the Basic Personnel Security Standard. Candidates must be eligible to work in the UK Civil Service under the Civil Service Nationality Rules.

Expiry date: 11/11/2026
Project Support Officer
Company:
UK Health Security Agency
Salary:
£33,422 - £45,353/Year
Job Type:
Full-time, Entry Level
Location:
London